CopyChat Five9 Connector

Five9 connector required for CopyChat - an agent desktop recording solution created by Contact Cubed.

CopyChat Five9 Connector: Integrating Call Recording with Analytics

"CopyChat Five9 Connector" is a Chrome extension required for the operation of CopyChat, an innovative call recording solution from Contact Cubed. The extension interfaces with an installed service to capture call recordings with softphone applications in the web environment, subsequently dispatching them to Contact Cubed for Speech Analytics processing.
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Extension stats

Users: 1,000+
Rating: 5.00
(1)
Version: 1.2.3.0 (Last updated: 2020-09-23)
Creation date: 2020-01-02
Risk impact: Low risk impact
Risk likelihood:
Manifest version: 2
Permissions:
  • *://*.five9.com/*
Size: 56.67K

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge
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Extension summary

This extension is required to use CopyChat - an agent desktop call recording solution created by Contact Cubed. This extension interacts with a locally installed service to automatically capture call recordings with web based soft phone solutions and send them to Contact Cubed for Speech Analytics processing

Extension safety

Risk impact

CopyChat Five9 Connector requires very minimum permissions.

Risk likelihood

CopyChat Five9 Connector has earned a fairly good reputation and likely can be trusted.

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