Five9 connector required for CopyChat - an agent desktop recording solution created by Contact Cubed.
What is CopyChat Five9 Connector?
"CopyChat Five9 Connector" is a Chrome extension required for the operation of CopyChat, an innovative call recording solution from Contact Cubed. The extension interfaces with an installed service to capture call recordings with softphone applications in the web environment, subsequently dispatching them to Contact Cubed for Speech Analytics processing.
Extension stats
By: Contact Cubed
Users: 1,000+
Rating: 5.00
(1)
Creation date: 2020-01-02
Risk impact: Low risk impact
Risk likelihood: Low risk likelihood
Manifest version: 2
Permissions:
Size: 56.67K
Email: co*****@contactcubed.com
Other platforms
Not available on Firefox
Not available on Edge
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Extension summary
This extension is required to use CopyChat - an agent desktop call recording solution created by Contact Cubed. This extension interacts with a locally installed service to automatically capture call recordings with web based soft phone solutions and send them to Contact Cubed for Speech Analytics processing
Extension safety
Risk impact
CopyChat Five9 Connector requires very minimum permissions.
Risk likelihood
CopyChat Five9 Connector has earned a fairly good reputation and likely can be trusted.
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