Ytel Click2Call

Ytel Cloud Contact Center - Click2Call extension for Chrome.
What is Ytel Click2Call?
Ytel Click2Call is a click to call extension for Ytel’s Contact Center agents. It allows agents to click on phone numbers in the browser to launch a call in Contact Center. The extension is easy to install and configure, and provides a convenient button on the browser toolbar.

Extension stats

Users: 290 ▲ 1
Rating: 5.00 (1)
Version: 2.0.2 (Last updated: 2023-07-24)
Creation date: 2019-03-01
Risk impact: Moderate risk impact
Risk likelihood: Low risk likelihood
Manifest version: 3
Permissions:
  • storage
  • tabs
Size: 795.65K

Other platforms

Not available on Firefox
Not available on Edge
Want to check extension ranking and stats more quickly for other Chrome extensions? Install Chrome-Stats extension to view Chrome-Stats data as you browse the Chrome Web Store.
Chrome-Stats extension

Extension summary

This is a click to call extension for Ytel’s Contact Center agents. This extension will allow agents to click on any phone number displayed as text in the browser, and will launch a call to that number in Contact Center. Upon clicking the number, the Contact Center Agent interface tab will be moved to the forefront and the call automatically initiated.

  • Once the plugin is installed, the Settings page will open and the customer will be prompted for their Contact Center credentials.

  • The extension puts a button on the browser toolbar for quick configuration, when clicked it opens the Settings page.

  • When the extension is active and live, the icon will be blue. When inactive the icon will appear grey.

Extension safety

Risk impact

Ytel Click2Call requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

Ytel Click2Call has earned a fairly good reputation and likely can be trusted.

Upgrade to see risk analysis details

Promo images

Ytel Click2Call small promo image
Small promo image

Similar extensions

Here are some Chrome extensions that are similar to Ytel Click2Call: