Chrome-Stats extension
Ytel Click2Call
Ytel Cloud Contact Center - Click2Call extension for Chrome.
What is Ytel Click2Call?
Stats
- storage
- tabs
Chrome-Stats Rank
Other platforms
Summary
This is a click to call extension for Ytel’s Contact Center agents. This extension will allow agents to click on any phone number displayed as text in the browser, and will launch a call to that number in Contact Center. Upon clicking the number, the Contact Center Agent interface tab will be moved to the forefront and the call automatically initiated.
Once the plugin is installed, the Settings page will open and the customer will be prompted for their Contact Center credentials.
The extension puts a button on the browser toolbar for quick configuration, when clicked it opens the Settings page.
When the extension is active and live, the icon will be blue. When inactive the icon will appear grey.
Safety
Risk impact
Ytel Click2Call may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.
Risk likelihood
Ytel Click2Call is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.
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