Insellerate Click2Call

Insellerate/Ytel Contact Center - Click2Call extension for Chrome.

What is Insellerate Click2Call?

Insellerate Click2Call is a click to call extension for the Insellerate version of Ytel’s Cloud Contact Center agents. This extension allows agents to click on phone numbers displayed as text in the browser to launch a call in X5. The extension also includes a Settings page for configuring credentials and a toolbar button for quick access.

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Extension stats

By: Ytel, Inc.

View on Chrome Web Store

Users: 18

Version: 2.0.1 (Last updated: 2021-02-10)

Creation date: 2021-02-10

Risk impact: High risk impact

Risk likelihood: Low risk likelihood

Manifest version: 2

Permissions:

<all_urls>
tabs

Size: 218.11K

Email: su*****@ytel.com

URLs: Privacy policy

Ranking

# 112426 ▼ 624

Other rankings

#7350 in Social Networking ▼ 27 #248 in agent keyword 58 ▼ 5

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

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This is a click to call extension for the Insellerate version of Ytel’s Cloud Contact Center agents. This extension will allow agents to click on any phone number displayed as text in the browser, and will launch a call to that number in X5. Upon clicking the number, the Agent interface tab will be moved to the forefront and the call automatically initiated.

Once the plugin is installed, the Settings page will open and the customer will be prompted for their credentials.
The extension puts a button on the browser toolbar for quick configuration, when clicked it opens the Settings page.
When the extension is active and live, the icon will be blue. When inactive the icon will appear grey.