Click-to-Call Directly from Your Helpdesk, CRM, Sales Software and Any Website.
What is Talkdesk Click-to-Call Extension?
Talkdesk Click-to-Call Extension is a tool designed to streamline the workflow of sales and service reps by turning phone numbers into clickable links for quick dialing from any web page or CRM system. This Chrome extension offers advanced call functionality, such as call recording, mute, on-hold, transfers, and conferencing, and supports phone numbers in the e.164 format.
Extension stats
Users: 50,000+
Rating: 4.00
(22)
Creation date: 2020-04-27
Risk impact: Moderate risk impact
Risk likelihood: Low risk likelihood
Manifest version: 3
Permissions:
Host permissions:
Size: 299.01K
Email: ca*****@talkdesk.com
URLs: Website
Other platforms
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Not available on Edge
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Extension summary
TalkdeskⓇ Click-to-Call Extension makes placing calls seamless for sales, support, service and marketing representatives. Use this extension to convert phone numbers* into clickable links that allow quick dialing from your favorite CRM and service desk applications or any web page using Talkdesk Enterprise Cloud Contact Center.
- Call directly from your favorite helpdesk, CRM, sales software or any website just by clicking on a phone number*.
- Save time and effort by reducing manual work and enabling seamless dialing.
- Streamline your workflow with advanced call functionality like call recording, mute, on hold, transfers and conferencing.
- The extension identifies all phone numbers in the e.164 format.
NOTE:
- For installation and additional information, read this article (https://support.talkdesk.com/hc/en-us/articles/204965789-Installing-Talkdesk-Click-to-Call-extension).
- To learn more about Talkdesk CX Cloud go to www.talkdesk.com.
User reviews
Pros
- Allows users to call directly from the browser using Talkdesk
- Users find it beneficial for their business
- Positive feedback about Talkdesk's team
Cons
- Doesn't show up in Salesforce
- Support and sales team are unresponsive
- Settings for pop-up display are not functioning
Most mentioned
- Doesn't show up in Salesforce
- Support & sales team are not responsive
- Call directly from your browser using Talkdesk
- Love it!
- Great for your business!
Recent reviews
doesn't show up in salesforce. I get a blank box where it should be.
Support & sales team are not reponsive
It's ok but your settings with showing your black pop up on and off are not working
Extension safety
Risk impact
Talkdesk Click-to-Call Extension requires a few sensitive permissions. Exercise caution before installing.
Risk likelihood
Talkdesk Click-to-Call Extension has earned a fairly good reputation and likely can be trusted.
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