NuPhone - AI Receptionist

Name: NuPhone - AI Receptionist
Rating: 4.1 (95 reviews)
Author: WakoAI

By: WakoAI

Answers your phone calls

Features & Capabilities

NuPhone is an AI-powered receptionist built for growing SMBs. It answers calls 24/7, providing transcripts and call summaries, and stores recordings for reference. It delivers actionable reminders from every conversation and helps clients access information, bookings, or support in one on-brand experience.

NuPhone continuously learns your business, adapts to caller patterns, and surfaces context-rich client histories. Features include a dedicated business number, knowledge base for FAQs, smart reminders, intelligent call transfers, and appointment scheduling—designed to streamline client management without overhead.

User Growth & Download Statistics

App AI GenAI Communication Calendar Data Privacy & Security

By:

WakoAI

Rating:

4.10

(95)

Version:

2.0.11 Last updated: 2025-05-07

Version code:

874563592

Creation date:

2024-03-18

Compatible devices:

Size:

89.71MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 159,523 ▼ 230

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

WakoAI

Apple Apps Store

https://apps.apple.com/us/app/nuphone-ai-receptionist/id6478938526

Website:

https://www.nuphone.ai

User Reviews

Users praise NuPhone for easy setup, time-saving call handling, and generally reliable performance when it works. However, multiple reviews highlight stability problems, AI accuracy and language gaps, pricing and billing confusion, missing or non-working features (call forwarding, log/voicemail removal), and slow support. Overall, the app is valued for its receptionist-like capabilities but criticized for reliability, pricing clarity, and feature completeness.

Pros

Easy to set up and intuitive onboarding
Saves time by handling calls and providing transcription (receptionist-like functionality)
Generally effective when functioning and praised for doing what it promises
Helps improve customer interactions and reduces need to manually answer every call

Cons

Stability and reliability issues (stuck on startup, crashes, not saving call data)
AI accuracy and language support limitations (misinterpreting callers, awkward silences, Spanish not supported)
Pricing and billing confusion (website vs app pricing discrepancies, price increases, charges during/after trial)
Missing or malfunctioning features (call forwarding issues, inability to remove call logs/voicemails)
Support responsiveness can be slow or hard to reach

Recent reviews

Stuck on first page after get started. Say connection. Restarted the app nothing happened same error

by aw*****, 2026-03-09

So hard to use

by Fl*****, 2025-11-17

I shouldn’t have to close out the app and reopen it just to check my calls. It won’t save contacts who can bypass the AI receptionist. I’ll select four contacts and it’ll pick one and save it. It’s almost as if the data array is overwriting itself or only recognizing the last contact selected. Why I have to consistently force close the app and reopen just to see the call details is no longer frustrating, but disappointing. I’m on a grandfather plan and bought an annual subscription, but I’ll be deleting this app soon due to the lack of stability, lack of response in submitting help cases, and overall lack of focus on the customers. I wrote this review less to earn the potential users but more so to get the developers to put eyes on a poor product that you’re charging your customers. Shame on you.