Team-Connect

Never miss another customer call. AI answers your business line 24/7, captures leads, sends instant SMS follow-ups — straight from your iPhone.

Never miss another customer call. Team Connect AI answers your business phone line 24/7, takes detailed messages, books appointments, and follows up with customers by SMS — even while you sleep.

Built for tradespeople, salons, garages, clinics, restaurants, agencies, and any small business owner tired of losing leads to voicemail.

WHAT IT DOES

• AI receptionist answers every inbound call professionally, in your business name
• Captures caller details — name, number, reason for calling, urgency
• Books appointments, takes orders, qualifies leads, transfers calls to you when needed
• Sends automatic SMS follow-up after every call so leads stay warm
• Records and transcribes every conversation so you never miss a detail
• Outbound calls from your business number — your customers see your business, not your personal mobile
• Two-way SMS with customers — reply to threads from anywhere in the app
• Time-based divert: route calls to different numbers by day, hour, or schedule
• Multiple business lines on one account
• Full dashboard with searchable call history, transcripts, and recordings

HOW IT WORKS

When a customer calls your Team Connect number, your AI receptionist answers within one ring. It greets them in your business name, asks the right questions for your trade, and either books them in or takes a detailed message.

You get an instant SMS with the lead details. The full call transcript appears in the app within seconds. Listen back to the recording any time.

Prefer to take the call yourself? Set your line to ring your iPhone directly and let the AI handle anything you miss. You decide, line by line, hour by hour.

WHY TEAM CONNECT

• No extra hardware — works with any iPhone
• Set up in minutes, not days
• No long-term contracts — cancel any time, billed monthly
• UK-based support and infrastructure
• Built by a small business for small businesses
• Pays for itself with the first booking it captures

PERFECT FOR

• Plumbers, electricians, builders, locksmiths and other tradespeople
• Hair and beauty salons, barbers, nail bars
• Garages, MOT centres, mobile mechanics
• Dentists, opticians, private clinics and therapists
• Cleaning services, gardeners, removals
• Cafés, takeaways, small restaurants
• Estate agents, letting agents, property managers
• Consultants, accountants, solo professionals

WHAT YOU GET ON THIS APP

• Live dashboard of inbound and outbound calls
• Tap any call to see the transcript, listen to the recording, call back, or text back
• In-app SMS inbox with proper threaded conversations
• Outbound dialler with your business caller ID
• Per-number setup: business details, AI flow, follow-up messages, divert schedule
• Full account management and billing

EXISTING CUSTOMERS

This app is for existing Team Connect account holders. To get started, sign up and provision a number at team-connect.co.uk. Then sign in here to manage calls, send SMS, and review every conversation on the go.

SUPPORT

Questions or feedback? Email support@team-connect.co.uk and we will get back to you the same day.

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