Kaiser Permanente Washington

Name: Kaiser Permanente Washington
Rating: 2.2 (1112 reviews)
Author: Kaiser Permanente

By: Kaiser Permanente App

Health & Fitness

Overview

Version:

5.9.0

Last updated: 2026-07-23

Ranking

#71,517 ▼ 72

Overall

Features & Capabilities

The Kaiser Permanente Washington app offers Washington residents a comprehensive health-management experience. It provides quick access to virtual care, a doctor finder, secure messaging with your care team, prescription management, appointment scheduling, bill payments, and a health-record view. The app also integrates with Apple Health Kit and features a refreshed home screen with clearer navigation to care options online or in person, including a 24/7 Care Chat with a provider.

Navigation is organized into practical sections—Appointments, Messages, Medications, Records, My Plan, and Locations with wait times—making it easy to find care and stay on top of your health. Sign-in supports Face ID/Touch ID for stronger security, and new users can register from the sign-in screen. If you’re not a Kaiser Permanente member, visit kp.org to explore membership benefits and access to virtual or in-person care.

User Growth & Download Statistics

App Privacy & Security

By:

Kaiser Permanente

Rating:

2.20

(1,112) 1 new ratings

Version:

5.9.0 Last updated: 2026-07-23

Version code:

888643357

Creation date:

2011-07-12

Compatible devices:

Size:

183.98MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-26

Compare stats and ranking:

Ranking

# 71,517 ▼ 72

Other platforms

Kaiser Permanente Washington (v5.9.0)

324,410 1.62

(2,395)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Kaiser Permanente

Apple Apps Store

https://apps.apple.com/us/app/kaiser-permanente-washington/id445899971

Website:

http://www.kp.org/wa/mobile

User Reviews

User reviews for the Kaiser Permanente Washington iOS app are overwhelmingly negative. The core issues repeated across reviews are frequent login problems, system errors, and crashes that render the app largely unusable. Many users cannot access essential features such as secure messages, prescriptions, test results, or scheduling new appointments, forcing them to call instead. Onboarding and terms acceptance often fail after updates, blocking use. The chat feature is unreliable and disconnected in several instances. A few users note the app can be useful for viewing past and upcoming appointments and reminders when it works. Overall reliability is the key bottleneck.

Pros

Useful for basic tasks when it works (viewing past and scheduled appointments and reminders).
Provides centralized access to appointment history and reminders in a mobile app.
Offers quick access to health information in one place when operational.

Cons

Frequent sign-in/login failures across iOS devices and after updates.
Frequent errors, crashes, and the app is largely non-functional.
Inability to access core features (messages, prescriptions, test results) or schedule new appointments.
Onboarding flow (Terms and Conditions) is broken; cannot proceed past it after updates.
Unreliable chat feature, with disconnections and repetitive questions.

Recent reviews

I am at a loss of understanding why this app exists. It won’t load past the terms and conditions. What a sad waste of money.

by Fr*****, 2026-09-01

I have used this app plenty of times in the past and liked it just fine. Sometime in the last year they broke the app, and now the login page finishes loading after putting the password in. Please fix!