Features & Capabilities

The Kaiser Permanente Washington app offers Washington residents a comprehensive health-management experience. It provides quick access to virtual care, a doctor finder, secure messaging with your care team, prescription management, appointment scheduling, bill payments, and a health-record view. The app also integrates with Apple Health Kit and features a refreshed home screen with clearer navigation to care options online or in person, including a 24/7 Care Chat with a provider.

Navigation is organized into practical sections—Appointments, Messages, Medications, Records, My Plan, and Locations with wait times—making it easy to find care and stay on top of your health. Sign-in supports Face ID/Touch ID for stronger security, and new users can register from the sign-in screen. If you’re not a Kaiser Permanente member, visit kp.org to explore membership benefits and access to virtual or in-person care.

User Growth & Download Statistics

By:
Kaiser Permanente
Rating:
2.20
(1,072)
0.10
Version:
5.8.4 Last updated: 2026-04-13
Version code:
884468968
Creation date:
2011-07-12
Compatible devices:
Size:
166.17MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-01
Compare stats and ranking:

Ranking

Other platforms

Android
Kaiser Permanente Washington (v5.8.4)
318,927 1.57 (2,368)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Kaiser Permanente
Apple Apps Store
https://apps.apple.com/us/app/kaiser-permanente-washington/id445899971
Website:
http://www.kp.org/wa/mobile

User Reviews

User reviews for the Kaiser Permanente Washington iOS app are overwhelmingly negative. The core issues repeated across reviews are frequent login problems, system errors, and crashes that render the app largely unusable. Many users cannot access essential features such as secure messages, prescriptions, test results, or scheduling new appointments, forcing them to call instead. Onboarding and terms acceptance often fail after updates, blocking use. The chat feature is unreliable and disconnected in several instances. A few users note the app can be useful for viewing past and upcoming appointments and reminders when it works. Overall reliability is the key bottleneck.
Pros
  • Useful for basic tasks when it works (viewing past and scheduled appointments and reminders).
  • Provides centralized access to appointment history and reminders in a mobile app.
  • Offers quick access to health information in one place when operational.
Cons
  • Frequent sign-in/login failures across iOS devices and after updates.
  • Frequent errors, crashes, and the app is largely non-functional.
  • Inability to access core features (messages, prescriptions, test results) or schedule new appointments.
  • Onboarding flow (Terms and Conditions) is broken; cannot proceed past it after updates.
  • Unreliable chat feature, with disconnections and repetitive questions.
Recent reviews
What a POS this app is!! Find a doctor is unusable. Bubbles sit on top of information you need to see to enter zip code and even city name. I have most of my high blood pressure episodes just trying to use KP systems they have in place to navigate my own health care. Seems counter to what they say about being here to provide for my health needs.
by Pu*****, 2026-06-16

This app sucks, like everyone else I can no longer login, Kaiser either integrate with the MyChart app (clearly your org can’t maintain their own app) or take these down and tell us to go to the website, at this points it’s more convenient that way.
by Ho*****, 2026-06-15

App will not allow me to see any messages, test results, or medications. It also will not allow me to order medication refills
by Su*****, 2026-05-19
View all user reviews ›

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