My Doctor Online (NCAL Only)

Name: My Doctor Online (NCAL Only)
Rating: 4.8 (88454 reviews)
Author: Kaiser Permanente

By: Kaiser Permanente App

Medical

Overview

Version:

9.6

Last updated: 2026-07-16

Features & Capabilities

My Doctor Online (NCAL Only) consolidates Kaiser Permanente Northern California care into one convenient Chrome extension. It supports e-visits, appointment scheduling, prescription refills, viewing test results, and video visits, providing timely health reminders and information from your doctor. For NCAL members, sign in with your kp.org credentials, enable notifications, and manage care for you and your family, including finding doctors and offices and scheduling primary and specialty appointments.

User Growth & Download Statistics

App Communication Task Management Data

By:

Kaiser Permanente

Rating:

4.80

(88,454) 16 ratings

Version:

9.6 Last updated: 2026-07-16

Version code:

888355638

Creation date:

2012-03-05

Compatible devices:

Size:

439.87MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-13

Compare stats and ranking:

Ranking

# 3,992 ▼ 2

Other rankings

#30 in prevent keyword 35 ▲ 25

Other platforms

My Doctor Online (NCAL Only) (v9.6.0)

1,025,429 4.60

(12,890)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Kaiser Permanente

Apple Apps Store

https://apps.apple.com/us/app/my-doctor-online-ncal-only/id497468339

User Reviews

Users say the app was once a convenient, all-in-one tool for appointments, messages, records, and prescriptions, but recent updates have made it largely unusable. The top complaints are repeated redirects to a browser with sign-ins, crashes or failure to load, loss of in-app functionality, poor update communication, and missing notifications for messages/results.

Pros

Previously a convenient, all-in-one app for appointments, messages, medical records, prescriptions, and lab results.
Provided easy access to a user's own and family members' appointments, messages, and medical records.
Was generally helpful and reliable for months before the latest issues began.

Cons

App now redirects to an external browser (often Safari) for most actions, requiring repeated sign-ins and undermining the app experience.
App often won't open or crashes after updates, sometimes showing a black screen or freezes.
Core in-app tasks (appointments, prescriptions, messages) must be done via the browser; in-app functionality is largely broken.
Poor or unclear migration/update with little to no communication about restoration timelines.
Notified/alerted in-app messages or test results are missing or hard to notice, making it easy to miss important information.

Recent reviews

Literally what’s the point of having the app if everything I try to do takes me to a website. I can’t make an appointment without going to a website. It makes the app completely useless. Before it was decent but it needed improvement now there’s no point to even have on my phone

by Sh*****, 2026-07-22

I miss doing things in the actual app. It’s nice to access more now in the app but it’s not reaaaally in the app cause it reroutes you to the website. I wish everything was actually in the app