Sutter Health My Health Online

Name: Sutter Health My Health Online
Rating: 4.5 (16581 reviews)
Author: Sutter Health

By: Sutter Health App

Medical

Overview

Version:

11.7.2

Last updated: 2026-04-22

Ranking

#13,376 ▼ 8

Overall

Features & Capabilities

Sutter Health My Health Online provides mobile access to your patient portal, letting you securely message your doctor and care team, review test results, request prescription refills, and schedule or manage appointments. You can also book same-day video visits, view and pay bills, and review your immunization history and medications from your device. Family health information is available through proxy access, and pilots can integrate Apple HealthKit data into the medical record via the app.

To use the app, you’ll need an active My Health Online account. If you don’t have one, sign up here: https://myhealthonline.sutterhealth.org/MHO/app/activation. For more information, visit the FAQs: https://www.sutterhealth.org/patient-resources/my-health-online/help-center. If you need help, select Contact Support within the app.

User Growth & Download Statistics

App Communication Privacy & Security Data Education

By:

Sutter Health

Rating:

4.50

(16,581) 57 new ratings

Version:

11.7.2 Last updated: 2026-04-22

Version code:

883682809

Creation date:

2016-05-07

Compatible devices:

Size:

181.51MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-13

Compare stats and ranking:

Ranking

# 13,376 ▼ 8

Other platforms

Sutter Health My Health Online (v11.7.2)

610,152 4.11

(3,602)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Sutter Health

Apple Apps Store

https://apps.apple.com/us/app/sutter-health-my-health-online/id1103892054

Website:

https://www.sutterhealth.org/patient-resources/my-health-online

User Reviews

Users broadly find Sutter Health My Health Online useful for managing appointments and accessing records, with many praising reminders, easy scheduling, and quick access to notes, tests, and co-pays. The app is also valued for helping caregivers coordinate care and communicate with providers. However, recurring issues include glitches, appointment availability challenges, test result visibility problems, confusing UI, and messaging limitations, which degrade the experience across multiple reviews.

Pros

Easy appointment management with reminders and notifications.
Helpful for caregivers to talk with doctors, obtain prescriptions, and schedule appointments.
Fast, easy access to health information, visit summaries, test results, and the ability to pay co-pays.
The app has improved over time and generally increases ease of use and functionality.
Supports completing healthcare tasks within the app, making it customer-friendly.

Cons

Frequent glitches and reliability issues, including freezing and messages not sending.
Difficulty finding or booking available appointment slots via the app; often requires calling the office.
Lab/test results timing and visibility are unreliable (results may not appear or be posted before review).
Poor UI/UX and navigation, making it hard to locate past appointments or key information.
Unreliable messaging features and limitations (no attachments, inconsistent notifications).

Recent reviews

On iOS the badge is invisible. The navigation is from 10 years ago. It takes 15 minutes to find even the most basic things (i.e. messages). And messages disappear in two days. Your app is almost useless in an era when health care apps are critical. Take a look at Stanford Healthcare’s myhealth online. It’s a model to live up to.