Florida Blue

Name: Florida Blue
Rating: 4.8 (32894 reviews)
Author: Blue Cross and Blue Shield of Florida, Inc.

By: Blue Cross and Blue Shield of Florida, Inc. App

Health & Fitness

Overview

Version:

7.0.0

Last updated: 2026-08-23

Ranking

#8,283 ▲ 2

Overall

Features & Capabilities

Florida Blue is a secure app for Florida residents and members to access your digital ID card, find care near you, and view benefits across the Blue Cross Blue Shield network. An independent licensee of the BCBS Association, Florida Blue brings your health plan information to one convenient place.

Key features include premium bill payment, cost comparisons for drugs and medical care, tracking your deductible and covered services, and viewing HSA or FSA balances where applicable. You can also view claims and connect with support for help, all from a single, private app.

User Growth & Download Statistics

App Privacy & Security Education Data

By:

Blue Cross and Blue Shield of Florida, Inc.

Rating:

4.80

(32,894) 67 new ratings

Version:

7.0.0 Last updated: 2026-08-23

Version code:

890017621

Creation date:

2011-04-26

Compatible devices:

Size:

213.86MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-21

Compare stats and ranking:

Ranking

# 8,283 ▲ 2

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Blue Cross and Blue Shield of Florida, Inc.

Apple Apps Store

https://apps.apple.com/us/app/florida-blue/id433457624

Website:

https://www.floridablue.com/

User Reviews

User reviews largely describe the Florida Blue iPhone app as unusable. Recurrent login/authentication problems (Continue button hidden/off-screen, identity verification failures, password issues) block access. The app frequently crashes, especially when downloading PDFs or viewing insurance cards. Provider search and filtering often don’t work, and billing/claims info is hard to access without downloading PDFs. Customer support is often unavailable or unhelpful. Many users feel the app is outdated compared with modern standards. Overall, the app fails to deliver reliable access to benefits and information, prompting many to rely on the website or avoid the app entirely.

Pros

Some reviewers express trust in Florida Blue as an insurer and mention a long-standing relationship (e.g., 'best health insurance ever' and seven years).
Several users still rely on Florida Blue for coverage, indicating perceived value of the insurer outside the app context.

Cons

Login/authentication problems: Continue button often hidden or off-screen, identity verification failures, and password issues blocking access.
App frequently crashes, especially when downloading PDFs or viewing insurance cards, resulting in blank PDFs.
Provider search and filters are broken; results are not refreshed, missing providers, and navigation is hard.
Customer support is hard to reach or unhelpful, with long wait times.
Billing/claims access is non-intuitive and requires downloading PDFs for details; information is hard to interpret.

Recent reviews

this app is insanely hard to use. the support chat is unhelpful. theres no clear direction for what to do.

by 🐶*****, 2026-08-18

I was unable to get through the 5 steps for registration. I kept getting errors when trying to create my security questions, but the error message had no explanation. I still have yet to successfully register. Also the QR code that I got in the mail to scan to download the app does not work. Also the date of birth field keeps saying invalid birthdate even though I tried entering it in multiple different formats Not user friendly at all