Florida Blue

Name: Florida Blue
Rating: 4.8 (31865 reviews)
Author: Blue Cross and Blue Shield of Florida, Inc.

By: Blue Cross and Blue Shield of Florida, Inc.

Health & Fitness

Features & Capabilities

Florida Blue is a secure app for Florida residents and members to access your digital ID card, find care near you, and view benefits across the Blue Cross Blue Shield network. An independent licensee of the BCBS Association, Florida Blue brings your health plan information to one convenient place.

Key features include premium bill payment, cost comparisons for drugs and medical care, tracking your deductible and covered services, and viewing HSA or FSA balances where applicable. You can also view claims and connect with support for help, all from a single, private app.

User Growth & Download Statistics

App Privacy & Security Education Data

By:

Blue Cross and Blue Shield of Florida, Inc.

Rating:

4.80

(31,865) 88 new ratings

Version:

6.0.6 Last updated: 2026-04-24

Version code:

884774710

Creation date:

2011-04-26

Compatible devices:

Size:

200.23MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-09

Compare stats and ranking:

Ranking

# 8,334 ▼ 28

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Blue Cross and Blue Shield of Florida, Inc.

Apple Apps Store

https://apps.apple.com/us/app/florida-blue/id433457624

Website:

https://www.floridablue.com/

User Reviews

User reviews largely describe the Florida Blue iPhone app as unusable. Recurrent login/authentication problems (Continue button hidden/off-screen, identity verification failures, password issues) block access. The app frequently crashes, especially when downloading PDFs or viewing insurance cards. Provider search and filtering often don’t work, and billing/claims info is hard to access without downloading PDFs. Customer support is often unavailable or unhelpful. Many users feel the app is outdated compared with modern standards. Overall, the app fails to deliver reliable access to benefits and information, prompting many to rely on the website or avoid the app entirely.

Pros

Some reviewers express trust in Florida Blue as an insurer and mention a long-standing relationship (e.g., 'best health insurance ever' and seven years).
Several users still rely on Florida Blue for coverage, indicating perceived value of the insurer outside the app context.

Cons

Login/authentication problems: Continue button often hidden or off-screen, identity verification failures, and password issues blocking access.
App frequently crashes, especially when downloading PDFs or viewing insurance cards, resulting in blank PDFs.
Provider search and filters are broken; results are not refreshed, missing providers, and navigation is hard.
Customer support is hard to reach or unhelpful, with long wait times.
Billing/claims access is non-intuitive and requires downloading PDFs for details; information is hard to interpret.

Recent reviews

Excelente

by Ca*****, 2026-05-29

As another commenter stated over 2 months ago there is an issue with the continue button disappearing below the screen view. So I can’t get logged in because I can’t accept the new terms and conditions. These guys are so concerned about their legal stuff that they’re keeping policy holders from accessing their account. Always been a lot of frustration dealing with this company.

by To*****, 2026-04-28

If you somehow manage to create an account (because it will try to refuse every password you try depute following the strict rules in creating one, then it wants you to create security questions. So you carefully read the strict rules for security questions, obtain green check marks next to each one and it still denies them. If you manage to skip past them because it won’t let you actually create them, it says it needs to verify you. At this point, it finally gets honest and just says it cannot access that function. So now I have a useless app, no real idea of what my benefits are or access to a provider list. Avoid the app and the insurance. If they are this inept with the website you need to use, how bad are they at the actual care and coverage? I was signed up for this at work. I’ll be seeing if it can be changed to anything else.