Overview

Features & Capabilities

BCBSMA MyBlue Member App gives Blue Cross Blue Shield of Massachusetts members convenient access to their health plan from anywhere. Review benefits, understand claims, view provider details and visit history, and access personalized care options.

The app also includes digital member ID cards with wallet support, pharmacy tools for reviewing and refilling medications, Well Connection virtual medical and mental health care, and secure messaging or chat with Team Blue Member Service. Features vary by plan and benefits. Compatible with iOS 20 and above.

User Growth & Download Statistics

By:
Blue Cross Blue Shield of Massachusetts
Rating:
4.90
(11,335)
115 new ratings
Version:
7.48 Last updated: 2026-09-09
Version code:
891045254
Creation date:
2015-06-26
Compatible devices:
Size:
74.73MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-19
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Blue Cross Blue Shield of Massachusetts
Apple Apps Store
https://apps.apple.com/us/app/bcbsma-myblue-member-app/id937789998
Website:
https://myblue.bluecrossma.com/myblue-app-mobile

User Reviews

User reviews are mixed. Many praise the app for being easy to use and for fitness reimbursement benefits, but there are frequent reliability issues: login problems, bugs and crashes, outdated information, and difficult provider search/navigation. Accessibility gaps (no dark mode) also hinder usability. Overall, the app struggles with consistency and data accuracy despite some positive features.
Pros
  • Easy to use / user-friendly interface.
  • Fitness/weight loss reimbursement feature availability.
  • Informative and functional for managing BCBS information and benefits.
Cons
  • Frequent login/authentication problems (e.g., greyed-out sign-in, errors, SMS/code prompts).
  • Buggy performance and crashes (provider search crashes and overall instability).
  • Outdated or inaccurate information about PCPs, coverage, and benefits.
  • Difficulty finding providers / navigating the app with unclear cost information.
  • Lack of accessibility features (no dark mode; readability issues on bright UI).
Recent reviews
Please fix
by Ge*****, 2026-08-31

Very helpful phone staff!
by MO*****, 2026-08-19
View all user reviews ›

Best BCBSMA MyBlue Member App Alternatives

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