BCBSMA MyBlue Member App

Name: BCBSMA MyBlue Member App
Rating: 4.9 (10316 reviews)
Author: Blue Cross Blue Shield of Massachusetts

By: Blue Cross Blue Shield of Massachusetts App

Medical

Overview

Version:

7.44

Last updated: 2026-07-15

Features & Capabilities

MyBlue is your personalized online member account, and the MyBlue app makes it easy to manage your BCBSMA health plan on the go. With it, you can find, understand, and use your benefits, review claims with guidance, get personalized care options, access pharmacy tools to review and refill medications, and instantly access digital member ID cards you can add to your wallet.

The app also supports secure messaging with Team Blue Member Service, chat support, provider information, and your visit history, plus Well Connection for virtual care (availability varies by plan). It runs on iOS 18+ and is designed with privacy and security in mind.

User Growth & Download Statistics

App Privacy & Security Data Education

By:

Blue Cross Blue Shield of Massachusetts

Rating:

4.90

(10,316) 124 new ratings

Version:

7.44 Last updated: 2026-07-15

Version code:

888292126

Creation date:

2015-06-26

Compatible devices:

Size:

73.94MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-18

Compare stats and ranking:

Ranking

# 17,284 ▲ 106

Other rankings

#92 in member keyword 12 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Blue Cross Blue Shield of Massachusetts

Apple Apps Store

https://apps.apple.com/us/app/bcbsma-myblue-member-app/id937789998

Website:

https://myblue.bluecrossma.com/myblue-app-mobile

User Reviews

User reviews are mixed. Many praise the app for being easy to use and for fitness reimbursement benefits, but there are frequent reliability issues: login problems, bugs and crashes, outdated information, and difficult provider search/navigation. Accessibility gaps (no dark mode) also hinder usability. Overall, the app struggles with consistency and data accuracy despite some positive features.

Pros

Easy to use / user-friendly interface.
Fitness/weight loss reimbursement feature availability.
Informative and functional for managing BCBS information and benefits.

Cons

Frequent login/authentication problems (e.g., greyed-out sign-in, errors, SMS/code prompts).
Buggy performance and crashes (provider search crashes and overall instability).
Outdated or inaccurate information about PCPs, coverage, and benefits.
Difficulty finding providers / navigating the app with unclear cost information.
Lack of accessibility features (no dark mode; readability issues on bright UI).

Recent reviews

App doesn’t show tracking number of prescription mail orders so I called BCBSMA for the first time. After various prompts to confirm my subscription, I was forwarded to CVS Caremark to provide the same information again. Then when I finally got the tracking number, it was an automated readout that didn’t pause when providing the USPS 22 digit tracking number. Needless to say, it took me 3 times to keep up and write down the tracking number. Would have saved me 10 minutes if this was just listed under our shipped prescriptions.