Overview

Features & Capabilities

MyBlue is your personalized online member account, and the MyBlue app makes it easy to manage your BCBSMA health plan on the go. With it, you can find, understand, and use your benefits, review claims with guidance, get personalized care options, access pharmacy tools to review and refill medications, and instantly access digital member ID cards you can add to your wallet.

The app also supports secure messaging with Team Blue Member Service, chat support, provider information, and your visit history, plus Well Connection for virtual care (availability varies by plan). It runs on iOS 18+ and is designed with privacy and security in mind.

User Growth & Download Statistics

By:
Blue Cross Blue Shield of Massachusetts
Rating:
4.90
(10,963)
113 new ratings
Version:
7.47 Last updated: 2026-08-26
Version code:
890241938
Creation date:
2015-06-26
Compatible devices:
Size:
74.03MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-29
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Blue Cross Blue Shield of Massachusetts
Apple Apps Store
https://apps.apple.com/us/app/bcbsma-myblue-member-app/id937789998
Website:
https://myblue.bluecrossma.com/myblue-app-mobile

User Reviews

User reviews are mixed. Many praise the app for being easy to use and for fitness reimbursement benefits, but there are frequent reliability issues: login problems, bugs and crashes, outdated information, and difficult provider search/navigation. Accessibility gaps (no dark mode) also hinder usability. Overall, the app struggles with consistency and data accuracy despite some positive features.
Pros
  • Easy to use / user-friendly interface.
  • Fitness/weight loss reimbursement feature availability.
  • Informative and functional for managing BCBS information and benefits.
Cons
  • Frequent login/authentication problems (e.g., greyed-out sign-in, errors, SMS/code prompts).
  • Buggy performance and crashes (provider search crashes and overall instability).
  • Outdated or inaccurate information about PCPs, coverage, and benefits.
  • Difficulty finding providers / navigating the app with unclear cost information.
  • Lack of accessibility features (no dark mode; readability issues on bright UI).
Recent reviews
Very helpful phone staff!
by MO*****, 2026-08-19

I go to add my PCP to my profile, but after clicking on “add PCP” then finding my dr., there is no way to actually add them.
by /;*****, 2026-08-18
View all user reviews ›

Best BCBSMA MyBlue Member App Alternatives

Here are some Apple apps that are similar to BCBSMA MyBlue Member App: