Overview

Rating:
4.80 +2
(21,057)
Version:
12.6.0
Last updated: 2026-07-11
Ranking
#11,219 ▼ 271
Overall

Features & Capabilities

Blue Shield of California app brings your health care to your fingertips. View your personalized dashboard, display and share your ID card, search for doctors and facilities, and track claims and plan usage from anywhere. Access plan documents, including the Evidence of Coverage (EOC), and manage benefits with ease.

Key features include paying premiums, managing family members, finding urgent care, and quick sign-in with Touch ID on compatible devices. This app is for Blue Shield of California and Blue Shield Promise members in California, providing 24/7 access to essential health plan information and discounts on dental, vision, and pharmacy.

User Growth & Download Statistics

By:
Blue Shield of California
Rating:
4.80
(21,057)
2 new ratings
Version:
12.6.0 Last updated: 2026-07-11
Version code:
888077643
Creation date:
2013-10-30
Compatible devices:
Size:
131.06MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-19
Compare stats and ranking:

Ranking

Other platforms

Android
Blue Shield of California (v12.5.1.2755)
543,635 2.68 (2,998)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Blue Shield of California
Apple Apps Store
https://apps.apple.com/us/app/blue-shield-of-california/id728293729
Website:
https://www.blueshieldca.com

User Reviews

User reviews consistently report reliability issues with the Blue Shield of California iOS app. The most common problems are login/authentication failures, followed by frequent startup freezes/crashes or the app not opening. Updates often regress functionality, leaving the app unusable for many users. Privacy prompts and third-party data sharing raise concerns and sometimes worsen performance. Additionally, key features like deductible progress, bills, claims, and messages are often inaccessible when the app is functioning. Overall sentiment is negative.
Pros
Cons
  • Frequent login/authentication problems (verification codes looping, incorrect credentials, password reset prompts, and Face ID issues) that prevent access.
  • App startup failures: frequent freezes, crashes, or the app won’t launch at all.
  • Post-update regressions: updates that break functionality or prevent opening the app.
  • Privacy and data sharing concerns: prompts to share data with third parties and facial recognition features that can cause failures, plus tracking cookies.
  • Inaccessible core information: deductible progress, bills/claims/messages often unavailable when the app is supposed to work.
Recent reviews
Th app keeps shutting down. And I have a hard time finding some information, such as how much toward my deductible have I been given credit for.
by 14*****, 2026-06-16

I switched insurance because the doctor I wanted was covered on the website. Received my benefit card with my primary care physician on it. That primary care physician doesn’t accept my insurance. Called my previous doctor and they ran my subscriber ID that I am covered. I just need to switch primary care physicians. Just got off the phone with Blue Shield and they said that my previous doctor is not covered either. Now I have to go to urgent cares for referrals because I cannot go out of primary care physician on my card without paying full out-of-pocket. But the doctor on my card does not accept my insurance
by br*****, 2026-05-15
View all user reviews ›

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