Overview

Features & Capabilities

Welcome, Safeco customers! Starting April 25, 2026, you can download the Liberty Mutual app and log in with your same credentials. This app is your one-stop insurance resource. Log in securely with Touch ID or Face ID, access insurance cards in Apple Wallet, and manage your policy or claim anywhere, anytime. You can even get rewarded for safe driving by participating in RightTrack.

RightTrack runs in the background and automatically captures driving information (speed, acceleration, braking, and route) to provide feedback for safer driving. The app also helps you review coverages, stay up to date with push notifications, sign up for paperless billing and Autopay, quickly contact your Independent Agent, file claims and track status, upload damage photos, schedule a damage review, and reserve a rental vehicle. It uses clear permissions to detect driving activity and log trips to support safety.

User Growth & Download Statistics

By:
Liberty Mutual
Rating:
4.80
(478,876)
1,496 new ratings
Version:
9.3.0 Last updated: 2026-07-10
Version code:
888062632
Creation date:
2010-10-19
Compatible devices:
Size:
251.29MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-17
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Liberty Mutual
Apple Apps Store
https://apps.apple.com/us/app/liberty-mutual-mobile/id397404511
Website:
http://www.libertymutual.com/liberty-mutual-mobile

User Reviews

Users largely find the Liberty Mutual app easy to use and good for quick access to policy information and changes. However, recurring complaints center on transition issues after Safeco’s rollout (login credentials and policy access failing), overly sensitive RightTrack driving scores, and intermittent functionality problems for claims and payments. While some reviews praise helpful support and clear interfaces, reliability gaps during transition and in-claim workflows are the most frequently cited drawbacks.
Pros
  • Easy to use / intuitive interface
  • Convenient policy management within the app (upgrade/change policies)
  • Policy information accessible at your fingertips
  • Ability to attach photos/videos and provide context for incidents
Cons
  • Transition from Safeco to Liberty Mutual causing login/credential problems and limited access to existing policies
  • RightTrack safety scoring is overly sensitive and frequently inaccurate (false positives, misreads for parking, etc.)
  • Occasional app reliability issues around claims/payments and other core functions (bugs, need to use external systems)
Recent reviews
The app is good, unless you want to make the most basic changes to your policy. I have tried multiple times to just add a Landlord to my renter’s policy, and it gives me an error saying that I need to call tech support to make that change. Same thing with literally just adjusting my address. It shouldn’t be this complicated. If you can’t make these simple changes on the app, why even have buttons for it?? Very annoying.
by Jo*****, 2026-06-29

Response and professionalism is great
by My*****, 2026-06-29
View all user reviews ›

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