Features & Capabilities

Safety Mobile by Safety Insurance makes insurance management easier from your phone. Access your Safety Insurance My Account to pay bills, report a claim at the accident scene, view your insurance card, and find your agent information. You can also view the history of home and auto claims, including your adjuster's contact details, appraisals, and payments by selecting 'Claim History' under My Account. The Alert Center will notify you by email or text when a payment is due or when licenses, registrations, or inspections expire. You can sign in with Face/Touch ID or Remember Me for quick access.

Not a Safety Insurance policyholder? Use the Find an Agent tool to locate an Independent Agent near you. Safety Insurance products Auto, Home, and Business are sold exclusively through a network of independent agents in Massachusetts, Maine, and New Hampshire.

User Growth & Download Statistics

By:
Safety Insurance Company
Rating:
1.90
(55)
Version:
7.3 Last updated: 2026-04-16
Version code:
884525267
Creation date:
2011-04-25
Compatible devices:
Size:
17.13MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-12
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Safety Insurance Company
Apple Apps Store
https://apps.apple.com/us/app/safety-mobile/id432646328
Website:
https://www.safetyinsurance.com/

User Reviews

Most reviews condemn Safety Mobile as unreliable and limited, with the core function being bill payment. Recurrent login failures, system errors, and crashes hinder use, while essential features like viewing policies, coverages, and claims are unavailable. Several users feel they must resort to the website or a desktop to manage details, making the app largely impractical beyond paying bills. The main positive is that bill payment can work when the app behaves.
Pros
  • Bill payment is available directly in the app, and users repeatedly mention paying their insurance bill through the app.
  • The app at times allows access to an insurance card, which some users find handy.
Cons
  • Cannot view or access policy documents, coverages, or policy details in the app or website; information is largely unavailable.
  • Repeated login/authentication errors and 'A system error occurred' messages prevent access to the app.
  • The app freezes/crashes when filing a claim or uploading accident photos, interrupting workflows.
  • Overall functionality is limited to payments; other policy management tasks (viewing policies, coverages, claim status) are not available.
  • Mobile experience is poor, with some users feeling a desktop/web interface is required to manage bills or view documents.
Recent reviews
Yes. One can pay a bill, but you cannot time when it can be sent, as you can on the website.
by Ke*****, 2025-11-01

The app is fairly useless. You cannot see your policy documents or information in it. Only good for making an online payment.
by dj*****, 2025-08-01

Try to do anything get told system error try again later. Wasted a lot of my time trying to get it to work right and now im very upset i wasted my time
by Mi*****, 2025-04-30
View all user reviews ›

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