Overview

Rating:
1.90
(60)
Version:
8.0
Last updated: 2026-06-15
Ranking
#228,255 ▼ 112
Overall

Features & Capabilities

Safety Mobile by Safety Insurance makes insurance management easier from your phone. Access your Safety Insurance My Account to pay bills, report a claim at the accident scene, view your insurance card, and find your agent information. You can also view the history of home and auto claims, including your adjuster's contact details, appraisals, and payments by selecting 'Claim History' under My Account. The Alert Center will notify you by email or text when a payment is due or when licenses, registrations, or inspections expire. You can sign in with Face/Touch ID or Remember Me for quick access.

Not a Safety Insurance policyholder? Use the Find an Agent tool to locate an Independent Agent near you. Safety Insurance products Auto, Home, and Business are sold exclusively through a network of independent agents in Massachusetts, Maine, and New Hampshire.

User Growth & Download Statistics

By:
Safety Insurance Company
Rating:
1.90
(60)
Version:
8.0 Last updated: 2026-06-15
Version code:
886779024
Creation date:
2011-04-25
Compatible devices:
Size:
9.83MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-04
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Safety Insurance Company
Apple Apps Store
https://apps.apple.com/us/app/safety-mobile/id432646328
Website:
https://www.safetyinsurance.com/

User Reviews

Most reviews condemn Safety Mobile as unreliable and limited, with the core function being bill payment. Recurrent login failures, system errors, and crashes hinder use, while essential features like viewing policies, coverages, and claims are unavailable. Several users feel they must resort to the website or a desktop to manage details, making the app largely impractical beyond paying bills. The main positive is that bill payment can work when the app behaves.
Pros
  • Bill payment is available directly in the app, and users repeatedly mention paying their insurance bill through the app.
  • The app at times allows access to an insurance card, which some users find handy.
Cons
  • Cannot view or access policy documents, coverages, or policy details in the app or website; information is largely unavailable.
  • Repeated login/authentication errors and 'A system error occurred' messages prevent access to the app.
  • The app freezes/crashes when filing a claim or uploading accident photos, interrupting workflows.
  • Overall functionality is limited to payments; other policy management tasks (viewing policies, coverages, claim status) are not available.
  • Mobile experience is poor, with some users feeling a desktop/web interface is required to manage bills or view documents.
Recent reviews
It’s bad enough that the application itself is not put together very well, but it doesn’t help that, after the first update in God knows how long, it works even worse. Trying to pay my bill and it appears that the information I had entered is no longer there. On top of that, I now get a payment error message telling me the app needs to be updated… immediately after having updated the app. My phone is top of the line, the system is fully updated, I did a soft reset of the app and, when that did not work, I turned the phone off and then on again. Nope. Consider considering the amount of profits that insurance companies take in you would expect the software that helps them get paid would be a higher quality. With the amount of options we have for insurance these days it’s kind of ridiculous that large company wouldn’t realize that inconvenience is enough of a reason for many people to seek out a new provider.
by Mi*****, 2026-07-30

Says i need to update but i did wont let me pay my bill
by ee*****, 2026-07-20
View all user reviews ›

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