Overview

Features & Capabilities

Nationwide Mobile is a comprehensive insurance companion for auto and homeowners policies. The app lets you file and track claims, quickly add or replace vehicles via VIN, view and share ID cards, manage documents, and handle payments—all from a secure, convenient interface. It supports biometric login (Face ID/Touch ID) and Apple Pay for quick access and payments.

Updates include a choice of repair shop or drive-in options when filing a claim, faster performance, pull-to-refresh, and visibility into pending payments and upcoming bills, plus easy payment-method management and quotes.

User Growth & Download Statistics

By:
Nationwide Mutual Insurance
Rating:
4.70
(69,488)
206 new ratings
Version:
13.8.0 Last updated: 2026-06-25
Version code:
887400020
Creation date:
2009-04-22
Compatible devices:
Size:
155.40MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-17
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Nationwide Mutual Insurance
Apple Apps Store
https://apps.apple.com/us/app/nationwide-mobile/id311627534
Website:
https://www.nationwide.com/personal/insurance/mobile-app-support/

User Reviews

Nationwide Mobile shows potential with easy bill pay and ongoing app improvements, and generally strong customer support, but users repeatedly report login/authentication woes, stability issues after updates, and clunky navigation. Critical features like proof of insurance, ID cards, and claim-related tasks often require leaving the app or are hard to locate. The experience is inconsistent: some praise payments and ease of use, others face crashes, black screens, lost vehicle IDs, or unhelpful UI. Overall, it needs reliability and a more intuitive, self-contained experience.
Pros
  • Easy online payment and generally smooth payment flow.
  • App updates and evolution have made the app more usable.
  • Responsive and professional customer support.
  • Overall user-friendly interface with easy access to core features.
Cons
  • Frequent login/authentication problems (incorrect passwords, resets, and forced re-logins).
  • App instability after updates: errors, crashes, and features not loading (e.g., black screens when filing a claim).
  • Poor navigation and cluttered UI with too many buttons and hard-to-find policy details.
  • Difficulty accessing Proof of Insurance/ID cards and printing legible copies.
  • Many tasks redirect to the website or require re-login, making the app feel limited.
Recent reviews
Excellent service nationwide is family!
by Cu*****, 2026-06-24

The app is straight forward, but your ability to have come control over what you can and want to do with your accounts is limited, can you pretty much say you have no control.
by Tm*****, 2026-06-23
View all user reviews ›

Best Nationwide Mobile Alternatives

Here are some Apple apps that are similar to Nationwide Mobile: