Features & Capabilities

Fido My Account consolidates your mobile service management into a single secure dashboard. Track data usage with Data Bytes, set alerts to stay within your plan, compare options, upgrade, and securely pay bills from anywhere.

It also supports SIM/eSIM management, family line oversight, 24/7 support via articles or a virtual assistant, travel controls, and exclusive Rogers Bank offers. Stay informed with real-time order tracking and What's New updates.

User Growth & Download Statistics

By:
Fido Solutions Inc.
Rating:
4.20
(1,003)
1 new ratings
Version:
4.54.0 Last updated: 2026-06-03
Version code:
886437749
Creation date:
2015-11-04
Compatible devices:
Size:
152.74MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Other platforms

Android
Fido My Account (v4.52.0.42)
9,665,061 2.99 (46,479)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Fido Solutions Inc.
Apple Apps Store
https://apps.apple.com/us/app/fido-my-account/id337632423

User Reviews

Reviews show persistent reliability and usability problems with Fido My Account. The top issues are sign-in failures, frequent crashes or the app not opening after updates, lingering session timeouts, inaccurate or delayed data usage reporting, and trouble viewing or paying balances. A few mentions touch on navigation or guest sign-in limits. Overall, feedback is overwhelmingly negative about the app's stability and ease of use.
Pros
Cons
  • Frequent sign-in failures or inability to sign in (guest sign-in is limited in some cases)
  • App crashes or won’t open after updates and during use (including verification code crashes)
  • Persistent session timeouts and 'Your session timed out' errors
  • Data usage/real-time updates not working or delayed (e.g., usage not updating, 12-hour delays)
  • Inability to view balance or pay bill within the app (and related account management issues)
Recent reviews
I have tired to login in but it don’t work out for me why
by Bo*****, 2025-04-10

I have downloaded this app at least 10 times it never lets me sign in except for the guest sign in, I have texted todo for support and not even their support knows how to solve this issue, the guest sign in is limited and doesn’t let me manage or pay my own bill, so if you ask me: worst app ever!
by HA*****, 2023-12-24

It keeps asking me for my account number I don’t even have account number… it was very nice that I received dog tags for my baby but I can’t even use the app
by Sk*****, 2023-05-24
View all user reviews ›

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