Fido My Account

Name: Fido My Account
Rating: 4.2 (1003 reviews)
Author: Fido Solutions Inc.

By: Fido Solutions Inc.

Track data usage & pay bills

Features & Capabilities

Fido My Account consolidates your mobile service management into a single secure dashboard. Track data usage with Data Bytes, set alerts to stay within your plan, compare options, upgrade, and securely pay bills from anywhere.

It also supports SIM/eSIM management, family line oversight, 24/7 support via articles or a virtual assistant, travel controls, and exclusive Rogers Bank offers. Stay informed with real-time order tracking and What's New updates.

User Growth & Download Statistics

App Data Payments Privacy & Security Communication

By:

Fido Solutions Inc.

Rating:

4.20

(1,003) 1 new ratings

Version:

4.54.0 Last updated: 2026-06-03

Version code:

886437749

Creation date:

2015-11-04

Compatible devices:

Size:

152.74MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 60,736 ▲ 70

Other rankings

#39 in account keyword 10 ▲ 1#60 in usage keyword 38 ▲ 4

Other platforms

Fido My Account (v4.52.0.42)

9,665,061 2.99

(46,479)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Fido Solutions Inc.

Apple Apps Store

https://apps.apple.com/us/app/fido-my-account/id337632423

User Reviews

Reviews show persistent reliability and usability problems with Fido My Account. The top issues are sign-in failures, frequent crashes or the app not opening after updates, lingering session timeouts, inaccurate or delayed data usage reporting, and trouble viewing or paying balances. A few mentions touch on navigation or guest sign-in limits. Overall, feedback is overwhelmingly negative about the app's stability and ease of use.

Pros

Cons

Frequent sign-in failures or inability to sign in (guest sign-in is limited in some cases)
App crashes or won’t open after updates and during use (including verification code crashes)
Persistent session timeouts and 'Your session timed out' errors
Data usage/real-time updates not working or delayed (e.g., usage not updating, 12-hour delays)
Inability to view balance or pay bill within the app (and related account management issues)

Recent reviews

I have tired to login in but it don’t work out for me why

by Bo*****, 2025-04-10

I have downloaded this app at least 10 times it never lets me sign in except for the guest sign in, I have texted todo for support and not even their support knows how to solve this issue, the guest sign in is limited and doesn’t let me manage or pay my own bill, so if you ask me: worst app ever!

by HA*****, 2023-12-24

It keeps asking me for my account number I don’t even have account number… it was very nice that I received dog tags for my baby but I can’t even use the app