Overview

Features & Capabilities

Fido My Account consolidates your mobile service management into a single secure dashboard. Track data usage with Data Bytes, set alerts to stay within your plan, compare options, upgrade, and securely pay bills from anywhere.

It also supports SIM/eSIM management, family line oversight, 24/7 support via articles or a virtual assistant, travel controls, and exclusive Rogers Bank offers. Stay informed with real-time order tracking and What's New updates.

User Growth & Download Statistics

By:
Fido Solutions Inc.
Rating:
4.20
(1,038)
10 new ratings
Version:
4.57.0 Last updated: 2026-09-02
Version code:
890677904
Creation date:
2015-11-04
Compatible devices:
Size:
165.18MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-15
Compare stats and ranking:

Other platforms

Android
Fido My Account (v4.57.0.83)
9,897,895 2.87 (46,643)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Fido Solutions Inc.
Apple Apps Store
https://apps.apple.com/us/app/fido-my-account/id337632423

User Reviews

Reviews show persistent reliability and usability problems with Fido My Account. The top issues are sign-in failures, frequent crashes or the app not opening after updates, lingering session timeouts, inaccurate or delayed data usage reporting, and trouble viewing or paying balances. A few mentions touch on navigation or guest sign-in limits. Overall, feedback is overwhelmingly negative about the app's stability and ease of use.
Pros
Cons
  • Frequent sign-in failures or inability to sign in (guest sign-in is limited in some cases)
  • App crashes or won’t open after updates and during use (including verification code crashes)
  • Persistent session timeouts and 'Your session timed out' errors
  • Data usage/real-time updates not working or delayed (e.g., usage not updating, 12-hour delays)
  • Inability to view balance or pay bill within the app (and related account management issues)
Recent reviews
Fido has not good services , and now charge me for call outside of Canada, there is no any offer for calling outside of Canada and I am not satisfait
by J’*****, 2026-08-23

I have tired to login in but it don’t work out for me why
by Bo*****, 2025-04-10
View all user reviews ›

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