Virgin Plus My Account

Name: Virgin Plus My Account
Rating: 4.5 (3611 reviews)
Author: Virgin Plus

By: Virgin Plus App

Virgin Plus

Overview

Version:

11.7.0

Last updated: 2026-06-06

Features & Capabilities

Virgin Plus My Account puts control of your Virgin Plus services in your pocket. The app lets you manage your account 24/7: pay your bill, check your usage, view, download, and print your bill, and add or remove travel passes and other add-ons. You can even change your monthly plan right in the app.

Monitor wireless and Internet usage, view plan details, and get support from anywhere in the app. Good to know: we won't charge data when using 3G/4G/LTE networks, and the My Account app is available to monthly Members only. Prepaid users can login at virginplus.ca/prepaidlogin. Learn more about app permissions at virginplus.ca/privacy.

User Growth & Download Statistics

App Payments Privacy & Security Data

By:

Virgin Plus

Rating:

4.50

(3,611) 5 new ratings

Version:

11.7.0 Last updated: 2026-06-06

Version code:

886588262

Creation date:

2017-11-21

Compatible devices:

Size:

565.66MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 32,326 ▼ 211

Other rankings

#47 in account keyword 9 ▲ 3

Other platforms

Virgin Plus My Account (v11.6.0)

9,015,436 4.28

(151,465)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Virgin Plus

Apple Apps Store

https://apps.apple.com/us/app/virgin-plus-my-account/id853116586

Website:

https://www.virginplus.ca/en/support/download-myaccount-app.html

User Reviews

The Virgin Plus My Account app is praised for being easy to use with a straightforward UI and some recent improvements, including the payment feature. However, many reviews highlight serious downsides: frequent billing problems and inflated charges, poor and slow customer support, slow/buggy app performance and a difficult user experience, and confusion around payment due dates that can cause late payments. Overall, usability is decent but billing and service issues dominate user sentiment.

Pros

Easy to use and straightforward UI
Recent improvements, including the return of the payment feature
Accessibility and ease of navigation

Cons

Billing issues and inflated charges (including roaming and post-cancellation charges) that can impact credit
Poor customer support with long hold times and unhelpful responses
App performance and UX problems (slow, buggy, difficult to log in, not intuitive)
Payment/due date issues (due date not clearly highlighted, leading to late payments)