Public Mobile

Name: Public Mobile
Rating: 4.2 (115 reviews)
Author: TELUS Communications Inc.

By: TELUS Communications Inc.

Do it all in the app

Features & Capabilities

Public Mobile delivers Canada's first 5G subscription experience inside the app. Activate in minutes with eSIM on an eSIM-ready device, choose from 5G speed plans with unlimited data, and manage your account with easy self-service features.

In the app, track usage, purchase add-ons, earn rewards, and refer friends while keeping your existing number. Get 24/7 online support and control your wireless plan from anywhere with a few taps.

User Growth & Download Statistics

App Communication

By:

TELUS Communications Inc.

Rating:

4.20

(115)

Version:

3.1.1 Last updated: 2026-05-28

Version code:

886032435

Creation date:

2023-05-19

Compatible devices:

Size:

71.82MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 147,145 ▼ 556

Other platforms

Public Mobile (v3.1.1)

338,261 3.74

(4,874)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

TELUS Communications Inc.

Apple Apps Store

https://apps.apple.com/us/app/public-mobile/id1645306824

Website:

https://www.publicmobile.ca

User Reviews

Most reviews describe significant app and service problems rather than positives. Key recurring issues include payment failures (inability to pay with various cards, cross-border/ZIP issues), activation problems (eSIM/physical SIM activation errors, account sign-in blocks), and poor customer support (limited contact options, broken chat, slow or ineffective help). Additional pain points cover unsubscribe/remove payment methods and overall app/website usability (blank pages, loading crashes, lockdown mode compatibility). A minority note roaming limitations and one user finds a workaround with eSIM; overall, sentiment is strongly negative due to friction and unresolved issues.

Pros

Cons

Payment processing failures and inability to pay with multiple credit/debit cards; cross-border/ZIP code issues.
Activation problems and sign-in/account access blocks; activation failures, needing chat/ticket workflow.
Poor customer support and limited contact options; broken chat; unhelpful or slow assistance.
Difficult unsubscribe/remove payment methods; ongoing charges and hard-to-cancel subscriptions.
App/website usability issues including blank pages, loading failures, and compatibility problems (e.g., lockdown mode).

Recent reviews

Have had for about a year. Excellent in all respects. Only limitation is roaming overseas, which is generally overpriced anyway, and easily replaced with an eSIM for less.

by ca*****, 2026-01-03

hundred percent app is not working of public mobile app but they not listening or fixing the glitches

by Sa*****, 2025-11-18

Absolutely terrible, but that is more a function of the way Telus has it set up. I just wanted a second line on an eSim, but there was an error activating it and I needed to get it reset to try the activation again…the only way to do that was to go through online support. But for that support it takes you to a webpage, and requires that you sign in to your account, but to do that it sends an security code TO YOUR NEW NUMBER WHICH YOU CANNOT ACCESS BECAUSE IT IS NOT ACTIVATED. It wanted me to create a new account with a different email address for them to send the security code via email. I got so frustrated that I cancelled it…but I had already paid for a month. Waste of $20. I then easily signed up with Rogers for $30/month