MyNYCERS

Name: MyNYCERS
Rating: 2.1 (147 reviews)
Author: New York City Employee Retirement System

By: New York City Employee Retirement System App

Finance

Overview

Version:

1.0.66

Last updated: 2026-08-05

Ranking

#156,487 ▼ 172

Overall

Features & Capabilities

MyNYCERS is a secure Chrome extension that streamlines access to NYCERS documents and appointment management.

View select documents (1099-R statements, option election letters, pensioner award letters) and easily schedule, reschedule, or cancel appointments—all from one convenient interface.

User Growth & Download Statistics

App Data Task Management Calendar Privacy & Security

By:

New York City Employee Retirement System

Rating:

2.10

(147)

Version:

1.0.66 Last updated: 2026-08-05

Version code:

889313960

Creation date:

2020-07-01

Compatible devices:

Size:

59.27MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-21

Compare stats and ranking:

Ranking

# 156,487 ▼ 172

Other platforms

MyNYCERS (v1.0.66)

82,954 3.23

(297)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

New York City Employee Retirement System

Apple Apps Store

https://apps.apple.com/us/app/mynycers/id1511060281

User Reviews

Overall, users say the app is unreliable. The top recurring issues are login problems (wrong credentials, MFA/OTP failures, lockouts), password reset emails not arriving, and general crashes/bugs. Data access often fails, with errors instructing users to contact NYCERS and long support delays. While a few reviews note that online tasks and pension information can be accessed without mailing forms, reliability problems dominate the user experience.

Pros

Allows completing pension-related tasks online without mailing forms once signed in.
Provides access to pension information digitally (e.g., viewing statements and documents).
Some users report that when it works, the app gives a sense of security and enables self-service.

Cons

Frequent login/authentication problems (incorrect passwords, lockouts, and 'too many attempts' errors).
Password reset emails/links often don't arrive or the reset flow fails.
Multi-factor authentication/OTP is not working across devices (MFA/OTP errors).
App crashes, freezes, and various bugs that generate error messages.
Data access issues after login (unable to view information) and onboarding/registration problems with slow or unavailable support.

Recent reviews

I have previously used the App, but recently after “updates” it will not open after entering my name and password. I have deleted the App (multiple times) and reloaded it, but to no avail. There is some bust in the app and it should be corrected. I can however log in via the website, however the functionality on the web is not ideal.