Features & Capabilities

The NYC ACCESS HRA Child Support Mobile app lets New York City residents enroll in Child Support Services by using an existing ACCESS HRA account or creating one. Users can submit enrollment forms from their phone, answer questions about themselves, the Other Party, and their children, and download or view an enrollment summary after submission. The app shows required documents, enables photo uploads from your camera roll, and facilitates follow-up contact from the NYC Office of Child Support Services to confirm submissions.

For custodial parents, the app streamlines enrollment and post-submission steps, including updating contact information and receiving appointment reminders. For noncustodial parents, the app provides no‑fee payments (where available), access to enforcement and debt-reduction forms, and the ability to update contact details and track next steps. It also supports multiple languages: English, Spanish, Korean, Arabic, Russian, Traditional Chinese, and French, and includes appointments and notices within the app.

User Growth & Download Statistics

By:
Department of Information Technology And Telecomm
Rating:
4.30
(240)
2 new ratings
Version:
1.14 Last updated: 2025-11-01
Version code:
871835102
Creation date:
2022-01-29
Compatible devices:
Size:
96.11MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-10
Compare stats and ranking:

Other platforms

Android
NYC Child Support - ACCESS HRA (v1.12)
33,964 4.13 (246)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Department of Information Technology And Telecomm
Apple Apps Store
https://apps.apple.com/us/app/nyc-child-support-access-hra/id1587924041

User Reviews

Love the app poorly informed of its existence!
by Eg*****, 2025-07-15

I applied in October and I still didn’t get a date and it’s now January almost February.
by Ke*****, 2024-01-25

They need to make it so that if you're the receiver of the payments. You can check them and you don't have to go all the way to the website.
by Re*****, 2023-03-07
View all user reviews ›

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