NYC Child Support - ACCESS HRA

Name: NYC Child Support - ACCESS HRA
Rating: 4.13 (251 reviews)
Author: NYC Human Resources Administration

By: NYC Human Resources Administration

Enroll in Child Support Services in NYC

Features & Capabilities

NYC Child Support - ACCESS HRA is a user-friendly mobile extension designed to streamline enrollment and management of Child Support Services in New York City. With this app, users can log in using their ACCESS HRA account or create a new one to submit child support enrollment forms directly from their phone. The app guides custodial and noncustodial parents through submitting necessary information, managing appointments, receiving reminders, and uploading required documents securely.

Additionally, noncustodial parents can conveniently make child support payments without fees via credit card, debit, PayPal, or Venmo. The extension supports multiple languages including English, Spanish, Korean, Arabic, Russian, Traditional Chinese, and French, enhancing accessibility. By facilitating communication with NYC Office of Child Support Services and simplifying paperwork, this mobile extension offers an efficient digital solution for child support needs in NYC.

User Growth & Download Statistics

App Education

By:

NYC Human Resources Administration

Downloads:

34,174 77

Rating:

4.13

(251) 1 new ratings

Version:

1.12 Last updated: 2025-10-09

Version code:

Creation date:

2022-01-27

Publisher country:

Permissions:

android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.HIDE_OVERLAY_WINDOWS Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.WAKE_LOCK Low risk

Size:

85.93MB

Email:

AC*****@hra.nyc.gov

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-02

Compare stats and ranking:

Ranking

# 339,909 ▼ 550

Other rankings

#26 in non-custodial keyword 25 ▲ 3

Other platforms

NYC Child Support - ACCESS HRA (v1.14)

4.30

(241)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

NYC Human Resources Administration

Google Play Store

https://play.google.com/store/apps/details?id=gov.nyc.hra.ChildSupport

Email:

AC*****@hra.nyc.gov

User Reviews

Many users successfully submitted child support applications through the NYC Child Support - ACCESS HRA app, appreciating its ease for initial submissions and confirmation messages. However, multiple users experience critical issues with uploading documents, logging in, and enrolling. Technical problems such as blank screens and error messages are commonly reported, leading to frustration. While some find the app supportive and helpful, many consider it poorly coded and unreliable for completing the full application and document submission process.

Pros

App is easy to use for submitting initial applications
App provides confirmation that applications have been submitted
Users appreciate the support the app provides for managing child support payments

Cons

App frequently fails to allow uploading or submission of documents
App often does not allow users to log in or enroll
App contains errors that prevent completion of tasks such as document upload
App has technical issues such as blank screens or error messages when trying to upload documents
Some users feel the app is poorly coded and confusing to use

Recent reviews

It won't let me use the app

Jo*****, 2024-12-13

Edit: app now works! Thank, I just saw the icon this morning. Now I don't have to ask my son(same one that receives the Child support) to make the payment for me.