NYC ACCESS HRA

Name: NYC ACCESS HRA
Rating: 4.646399 (114220 reviews)
Author: NYC Human Resources Administration

By: NYC Human Resources Administration

SNAP and Cash Assistance On-The-Go: Case Status, Appointments and Doc Upload

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Features & Capabilities

The NYC ACCESS HRA Chrome extension makes managing your SNAP and Cash Assistance benefits simple and convenient. Users can check case details, monitor EBT balances, and stay updated on recertification dates right from their devices. The app also provides real-time notifications for appointments, required documentation, and payment statuses to ensure you're always informed.

Additionally, you can upload and track required documents directly through the extension, view accepted documents, and update your profile information. ACCESS HRA supports multiple languages including English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese, offering broad accessibility for NYC residents.

User Growth & Download Statistics

App Communication

By:

NYC Human Resources Administration

Downloads:

1,369,323 2.38K

Rating:

4.65

(114,220) 241 new ratings

Version:

3.10 Last updated: 2025-10-09

Version code:

Creation date:

2017-03-16

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.HIDE_OVERLAY_WINDOWS Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk

Size:

87.88MB

Email:

AC*****@hra.nyc.gov

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-01

Compare stats and ranking:

Ranking

# 55,529 ▼ 36

Other rankings

#9 in free access keyword 52 #30 in submit keyword 8 ▲

Other platforms

NYC ACCESS HRA (v4.6)

4.70

(136,762)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

NYC Human Resources Administration

Google Play Store

https://play.google.com/store/apps/details?id=gov.nyc.hra.SelfService

Email:

AC*****@hra.nyc.gov

User Reviews

User reviews are mixed. Many praise the app as convenient, easy to use, and a helpful portal for staying informed and uploading documents. However, a sizable number complain about slow performance, delayed or missing updates and case status, and navigational issues on mobile. Document loading/upload failures, signup email problems, and accessibility barriers are common negatives. Overall, users like the concept and access to information, but reliability and usability problems significantly limit satisfaction.

Pros

Easy to use and more user-friendly
Helpful for staying informed and accessing information
Convenient for loading documents and managing forms
Useful portal for New Yorkers

Cons

Slow performance and long waiting times
Updates and case status are not shown or update slowly
Difficult to navigate on mobile / temperamental UI
Unable to load or upload documents
Accessibility concerns for disabled users and signup issues (confirmation email not sent)