NYC HRA Document Upload

Name: NYC HRA Document Upload
Rating: 4.6632824 (6014 reviews)
Author: NYC Human Resources Administration

By: NYC Human Resources Administration

Upload SNAP or Cash Assistance eligibility docs with ease to NYC's HRA.

Features & Capabilities

NYC HRA Document Upload is a user-friendly Chrome extension designed to simplify the submission of eligibility documents for SNAP (Food Stamps) and Cash Assistance programs in New York City. With just three easy steps, users can capture photos of essential documents like pay stubs or utility bills and upload them securely without the need for paper copies or in-person visits to HRA offices.

Beyond uploading, users are encouraged to check out the companion mobile app, ACCESS HRA, which offers additional functionalities such as EBT balance inquiry, recent payments, appointment schedules, and access to previously submitted documents. The extension ensures data protection and privacy and supports multiple languages, including English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese, making it accessible to diverse NYC communities. Note that document submission does not guarantee eligibility, which is determined upon full information review by HRA.

User Growth & Download Statistics

App Accessibility

By:

NYC Human Resources Administration

Downloads:

213,316 197

Rating:

4.66

(6,014) 12 new ratings

Version:

3.12 Last updated: 2025-11-03

Version code:

Creation date:

2015-10-29

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.HIDE_OVERLAY_WINDOWS Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk

Size:

85.46MB

Email:

HR*****@hra.nyc.gov

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-11

Compare stats and ranking:

Ranking

# 150,440 ▼ 363

Other rankings

#23 in upload keyword 28 ▼ 1

Other platforms

NYC HRA Document Upload (v4.11)

4.80

(19,378)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

NYC Human Resources Administration

Google Play Store

https://play.google.com/store/apps/details?id=gov.nyc.hra.DocUploads

Email:

HR*****@hra.nyc.gov

User Reviews

Users appreciate the app's concept and easy interface for remote document submission. However, multiple reviews highlight critical issues including buggy photo uploads with forced cropping, ineffective captcha verification, and lack of support for multi-page or PDF documents. Many users report no upload confirmations and delayed updates causing uncertainty and even benefit loss. Overall, foundational features need improvements to ensure reliable, user-friendly document submission.

Pros

Concept of the app is good and useful for submitting documents remotely.
User interface is simple and easy to use, even for seniors.
App helps avoid the need to physically bring documents to HRA office.

Cons

Upload process is buggy with issues like cropping photos incorrectly and inability to adjust images before submission.
Captcha verification is broken or too small, making it impossible to complete document upload for many users.
App lacks support for multi-page documents and common file formats like PDFs, causing inconvenience.
No confirmation or feedback provided after document submission, leading to uncertainty if documents were received.
Delayed processing and synchronization issues cause documents to not appear on user accounts promptly, risking benefit loss.