MyNYCERS

Name: MyNYCERS
Rating: 3.23 (297 reviews)
Author: New York City Employee Retirement System

By: New York City Employee Retirement System App

The official mobile app of the New York City Employees’ Retirement System.

Overview

Google Play Store

Downloads

83,015 ▲ 264

Data as of 2026-08-22

Rating:

3.23

(297)

Version:

1.0.66

Last updated: 2026-08-04

Ranking

#238,545 ▼ 427

Overall

Features & Capabilities

MyNYCERS is the official mobile app designed for members of the New York City Employees’ Retirement System (NYCERS). This secure and convenient app allows NYCERS members to manage their pension accounts effortlessly on the go.

Key features include reviewing account activity and contribution balances, managing beneficiaries, applying for loans and retirement options, calculating buyback costs, and uploading important documents. Pensioners, beneficiaries, and alternate payees can also review payment history, set up direct deposits, manage federal tax deductions, and update contact information. MyNYCERS streamlines all pension-related tasks in one accessible platform, empowering NYC employees to stay informed and in control of their retirement benefits.

User Growth & Download Statistics

App

By:

New York City Employee Retirement System

Downloads:

83,015 264

Rating:

3.23

(297)

Version:

1.0.66 Last updated: 2026-08-04

Version code:

10066

Creation date:

2020-06-29

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.INTERNET Low risk
com.android.vending.CHECK_LICENSE Safe
org.nycers.mobile.selfservice.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

18.97MB

Email:

NY*****@nycers.org

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-22

Compare stats and ranking:

Ranking

# 238,545 ▼ 427

Other platforms

MyNYCERS (v1.0.66)

2.10

(147)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

New York City Employee Retirement System

Google Play Store

https://play.google.com/store/apps/details?id=org.nycers.mobile.selfservice

Email:

NY*****@nycers.org

Website:

https://www.nycers.org/

User Reviews

Users generally appreciate the app's intended functionality for managing retirement and pension information. However, multiple reviews highlight serious issues with login reliability, repeated password resets, and verification code challenges. The app frequently fails to load or process requests, and many find the user interface outdated and unfriendly. Additionally, account creation is not supported, frustrating new users. Despite occasional praise for customer service, overall user experience is hindered by frequent errors and usability problems.

Pros

Some users find the app user-friendly and helpful for tracking pension, service requests, and updating personal information.
The app provides essential information about loan payoffs and retirement status when accessible.
The app is considered secure by some users.
Customer service is praised when accessible, despite long wait times.
The app has been reliable for users in the past, even up to 20 years for some.

Cons

Frequent login issues including incorrect username/password errors and repeated password resets are common.
The app often fails to load properly or crashes frequently.
Users face repeated verification code requests even from the same device, causing frustration.
The user interface is outdated, unfriendly, and often produces error messages preventing completion of requests.
Account creation is impossible through the app, creating a Catch-22 situation for new users.

Recent reviews

I cannot view my account because it keeps coming up incorrect user name and password.But I am using the correct username and password! VERY Frustrating! 😡

W *****, 2025-01-25

Was working fine now when I tried to log on it's not opening up the app it just keeps staying at the title screen please fix then I'll change to five stars