Overview

Features & Capabilities

NYDocSubmit enables New York residents to digitally submit documentation for SNAP, HEAP, Temporary Assistance, and Medicaid, avoiding trips to district offices. It currently serves numerous NY counties with plans to expand.

This app is not monitored for emergencies. Do not use it to submit initial applications or urgent reports. Do not submit highly sensitive information (e.g., HIV status or confidential addresses); use your district’s channels (mail, in person, kiosk, or fax) for those items.

User Growth & Download Statistics

By:
New York State Office of Information Technology Services
Rating:
4.80
(28,719)
135 new ratings
Version:
2.1.0 Last updated: 2026-01-09
Version code:
881323837
Creation date:
2018-11-30
Compatible devices:
Size:
64.01MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-26
Compare stats and ranking:

Ranking

Other platforms

Android
NYDocSubmit (v2.1.2)
194,739 4.60 (8,844)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
New York State Office of Information Technology Services
Apple Apps Store
https://apps.apple.com/us/app/nydocsubmit/id1433968438

User Reviews

Users find NYDocSubmit easy and convenient for remote document submission with tracking, ideal for users who can't visit offices. Many praise its simplicity and accessibility. However, themes across reviews include frequent sign-in requirements and privacy concerns, reliability issues including crashes, and pain points around upload limits (few pages per submission) and slow processing leading to delays in obtaining a tracking number.
Pros
  • Easy to use and user-friendly
  • Convenient remote submission with a tracking number
  • Provides proof of submission and tracking
  • Helpful for users who can’t drive or reach offices
  • Overall positive usability and accessibility
Cons
  • Frequent sign-in/friction and privacy concerns (sign-in required multiple times, no logout option, privacy issues)
  • Reliability issues including crashes or the app not working consistently
  • Document upload limits requiring splitting submissions (few pages per upload)
  • Slow upload/processing times delaying tracking numbers
Recent reviews
I love this app because it’s quick and easy to use . For people like me who can’t get downtown all the time to turn in paperwork it’s very convenient. Great app
by Ta*****, 2026-07-18

Fantastic
by zm*****, 2026-06-25
View all user reviews ›

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