Features & Capabilities

Mass General Brigham Health Plan Member App

Effortlessly manage your healthcare with the Mass General Brigham Health Plan Member App, designed specifically for MGB Health Plan members.

Getting Started:

To use the app, register with your member ID, which is located on your Mass General Brigham Health Plan ID card below your name.

Key Features:

  • Digital ID Card: Save and access your ID card directly from your phone.
  • Claims Access: View and manage your claims activity and details.
  • Plan Usage Tracking: Monitor your deductibles, copayments, and overall plan status.
  • Provider Finder: Easily locate doctors, dentists, and hospitals.
  • Secure Video Visits: Access HIPAA-compliant video consultations for medical and mental health care through Well Connection*.
  • Member Services: Connect with our support team for assistance.
  • Dependent Information: View details for dependents under 18.
  • Contact Info: Get phone numbers and directions to hospitals, pharmacies, and doctors' offices.
  • Plan & Benefits Info: Access comprehensive information about your plan and benefits.
  • Cost sharing and estimates: Review cost sharing for your plan and estimate medical costs.
  • Medication Lookup: Check the coverage for your prescriptions.
  • Secure Messaging: Use our message center and receive important notifications securely.
  • Fitness & Weight Loss Claims: Submit claims for fitness and weight loss programs online.
  • Claims History: Review a summary of your claims for the past 2 years.
  • 1099 Tax Forms: Access your 1099 tax forms.
  • Primary Care Provider: Elect or update your Primary Care Provider during business hours.
  • Digital Medical ID: Access your Medical ID cards digitally.
  • Live Chat: Chat with customer service directly from your secure member account.

Note: Features may vary based on your plan and benefits.

Mass General Brigham Health Plan includes Mass General Brigham Health Plan, Inc. and Mass General Brigham Health Insurance Company.

User Growth & Download Statistics

App
By:
Mass General Brigham Health Plan, Inc.
Rating:
3.50
(24)
Version:
12.1.0 Last updated: 2026-04-01
Version code:
883796415
Creation date:
2020-03-20
Compatible devices:
Size:
27.86MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-10
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Mass General Brigham Health Plan, Inc.
Apple Apps Store
https://apps.apple.com/us/app/mgb-health-plan-member/id1498013384
Website:
http://massgeneralbrighamhealthplan.org/memberapp

User Reviews

Tried to select my PCP, once I logged in and got a persistent “Server Error”. A phone call to a real human worked to select my PCP.
by Ca*****, 2026-02-02

Tried to “chat”—just got a popup “Authentication failed!” And app went into an infinite loop
by Ta*****, 2025-10-28

Doesn’t work. Never loads.
by On*****, 2024-02-19
View all user reviews ›

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