Features & Capabilities

Virtual urgent care for Mass General Brigham Health Plan members. On Demand is a convenient, low-cost care option for minor illnesses and injuries that is available anytime and anywhere in the United States. Patients (adults and children age 2 and older) connect to providers through a secure video visit on the web or mobile device.

Providers can diagnose, offer treatment and prescribe medication, if medically necessary, for many health conditions, including: • Upper respiratory infections/flu/cough/cold • Sinus symptoms • Sore throat • Ear ache • Eye irritation/conjunctivitis • Allergies • Rashes • Other minor injuries and minor illnesses

On Demand is NOT for medical emergencies. For medical emergencies, call 911.

To get started, download the MGB Health Plan On Demand app or access the website via the member.mgbhealthplan.org portal. For your first visit, you’ll need to create an account with your Member ID. Registration is quick and 100% secure.

User Growth & Download Statistics

App
By:
Mass General Brigham Health Plan, Inc.
Rating:
2.60
(5)
Version:
1.25.0 Last updated: 2026-05-01
Version code:
884298385
Creation date:
2018-07-28
Compatible devices:
Size:
145.50MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-02
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Mass General Brigham Health Plan, Inc.
Apple Apps Store
https://apps.apple.com/us/app/mgb-health-plan-on-demand/id1375703183
Website:
https://www.massgeneralbrighamhealthplan.org

User Reviews

Waste of time setting it up then you need to”add patient” to use won’t let me get past that part to add myself and “says ID required” on the info tab but you can’t click or upload anything to continue it. Fix the bugs!! Terrible app
by nm*****, 2026-04-06

Understandable for there to be long wait times during a time like this, but no estimate of wait time provided. App continues to say average wait time under 10 minutes. Going on 2 hours at this point.
by 12*****, 2020-03-13
View all user reviews ›

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