Overview

Rating:
4.10 +2
(1,077)
Version:
4.0.9
Last updated: 2026-01-02
Ranking
#60,346 ▼ 80
Overall

Features & Capabilities

MyMemberInfo puts your health plan at your fingertips. After logging in, you can view ID cards, locate participating providers, review benefit descriptions and usage, and access membership guides and materials—no computer required.

From benefits and claim information to discounts on medical savings programs, you can manage your plan, update passwords, view dependent details, and contact Member Services from a single mobile app.

User Growth & Download Statistics

By:
Ocean Consulting Group, Inc.
Rating:
4.10
(1,077)
2 new ratings
Version:
4.0.9 Last updated: 2026-01-02
Version code:
881156527
Creation date:
2021-04-06
Compatible devices:
Size:
33.13MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-18
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Ocean Consulting Group, Inc.
Apple Apps Store
https://apps.apple.com/us/app/mymemberinfo/id1560359720

User Reviews

Across multiple reviews, MyMemberInfo is described as largely unusable and untrustworthy. The most frequent issue is login access: persistent authentication failures and session expiry lock users out. Provider search is unreliable: many listed doctors aren’t in-network or don’t accept the plan. Billing and cancellation problems are common: payments may not process and canceling the plan is unclear or unavailable. Several reviewers accuse the service of fraud or non‑coverage, claiming funds are being taken without benefit. Additional concerns include outdated provider information and general app reliability, including inaccessible ID cards. Overall, sentiment is overwhelmingly negative.
Pros
Cons
  • Frequent login/access issues and session expiry prevent use of the app.
  • Provider search is unreliable; many listed providers aren’t in-network or don’t accept the plan.
  • Billing and cancellation problems are common; payments may not process and cancelling is unclear or unavailable.
  • Allegations of fraud or not-being real insurance; reviewers claim funds are taken with little or no benefit.
  • Outdated or inaccurate provider information and overall poor app reliability, including inaccessible ID cards.
Recent reviews
The app is slow at best. Takes forever to pull up any information
by co*****, 2026-06-14

Doesn’t help me find any of the healthcare providers I need or any
by Be*****, 2026-06-02
View all user reviews ›

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