Features & Capabilities

Alignment Health Plan's Member App provides secure mobile access to your health information. In partnership with ACCESS On-Demand Concierge, it delivers a concierge healthcare experience, making health information accessible anywhere, anytime.

After signing in, you can view your member ID card, benefits, and claims status; connect with a doctor 24/7; message the ACCESS On-Demand Concierge; view out-of-pocket costs and prescription history; find a drug or pharmacy; and pay your premium.

User Growth & Download Statistics

By:
Alignment Healthcare
Rating:
2.80
(62)
Version:
3.0.3 Last updated: 2024-08-06
Version code:
866445440
Creation date:
2018-12-29
Compatible devices:
Size:
22.83MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-03
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Alignment Healthcare
Apple Apps Store
https://apps.apple.com/us/app/alignment-health-plan/id1447430927

User Reviews

User reviews consistently praise the Alignment Health Plan app for being easy to use, offering an all-in-one portal with accessible features and strong overall endorsement. However, the majority of complaints focus on reliability: in-app bill payment is often unavailable or unreliable, login/authentication is prone to failures or loops, and the app suffers from glitches, broken links, and pages that won’t load. The result is a mixed sentiment with frequent usability issues overshadowing the positives.
Pros
  • User-friendly and easy to use interface
  • All-in-one access: find everything you need in one place
  • Feature-rich with useful functionalities
  • Strong positive endorsements (e.g., best health plan app ever)
Cons
  • In-app payment/bill payment is unreliable or not available
  • Login/authentication problems (frequent sign-in failures, loops, and issues with Face ID/password)
  • Stability and loading glitches (broken links, pages won’t load, white screens, crashes)
Recent reviews
Broken links. Pages won’t load.
by fa*****, 2026-04-24

This app doesn’t even have an option where to pay for your premium and their website is just as bad it’ll show up a sign data is invalid and it just stays stuck on that page. Both the app and online need to be fixed to pay your premiums.
by ll*****, 2026-04-04

I moved from a different state and had to sign up for a different medicare health plan they told me Alignment was great the best in this area well two months in a row. My plan has not been activated in December 2025. It didn’t get activated till almost the end of the month and I was assured that it was going to be activated for 2026 and again I’m on the phone every day not activated. Well it takes time for the system to update. Excuse me I should not have had to have this problem in the first place.
by mp*****, 2026-01-07
View all user reviews ›

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