Features & Capabilities

Welcome to the Tufts Health Plan member mobile app for Commercial and Senior Plan members. After you complete the initial registration on your phone, this app lets you view claims, plan limits and accumulations, cost and benefits, referrals, and your ID card. The app also provides a provider search and a treatment cost estimator to help estimate out-of-pocket costs based on your benefits and claims. Designed with member feedback, this app simplifies benefit management; for suggestions, call Member Services at the number on your ID Card.

User Growth & Download Statistics

By:
Tufts Associated Health Plan, Inc
Rating:
3.60
(186)
Version:
6.4.1 Last updated: 2026-06-27
Version code:
887302738
Creation date:
2017-12-17
Compatible devices:
Size:
49.27MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-30
Compare stats and ranking:

Ranking

Other platforms

Android
Tufts Health Plan (v6.4.0)
45,879 4.46 (302)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Tufts Associated Health Plan, Inc
Apple Apps Store
https://apps.apple.com/us/app/tufts-health-plan/id1289408406

User Reviews

Users commonly report that the Tufts Health Plan app is easy to use and contains the health plan information users need when it functions. However, a large pattern across reviews is persistent unreliability: frequent login failures, splash-screen or lockups, and generic errors that prevent access to claims, benefits, or payments. Many users also note missing features like adding multiple ID cards, Apple Wallet support, ability to pay bills, and a missing Manage My Payments menu. Onboarding issues (PIN setup hangs, registration errors) further frustrate new users.
Pros
  • Easy to use interface when it works.
  • Keeps track of medical information.
  • Provides access to health plan details and claims when functioning.
Cons
  • Frequent login problems and inability to log in across the app and website.
  • App crashes/locks up or rarely opens, making it unreliable.
  • Missing essential features (cannot add multiple ID cards; no Apple Wallet support; cannot pay bills; missing a 'Manage My Payments' menu).
  • Persistent generic error messages like 'Error. Please try again after sometime' and 'Please wait sometime before trying again.'
  • Onboarding/setup issues such as PIN setup hangs and registration errors.
Recent reviews
Keep saying I’m responsible for payments. I already paid.
by j *****, 2026-04-04

Continued error “services unavailable” E4
by Pl*****, 2025-12-04

App keeps locking up and won’t let me login.
by Fa*****, 2025-01-20
View all user reviews ›

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