Overview

Features & Capabilities

Mass General Brigham Patient Gateway Chrome extension lets you view health information and securely communicate with your doctor right from your browser.

Key features include reviewing test results, managing appointments, messaging your doctor, renewing prescriptions, paying your bill, and syncing health data with Apple Health to pull data from your devices.

User Growth & Download Statistics

By:
Mass General Brigham, Inc
Rating:
4.60
(8,738)
46 new ratings
Version:
11.6.401 Last updated: 2026-07-22
Version code:
888085994
Creation date:
2016-12-02
Compatible devices:
Size:
127.82MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-07
Compare stats and ranking:

Ranking

Other platforms

Android
Patient Gateway (v10.9.302)
300,549 4.45 (2,509)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Mass General Brigham, Inc
Apple Apps Store
https://apps.apple.com/us/app/patient-gateway/id1175078347
Website:
http://www.massgeneralbrigham.org

User Reviews

Users broadly praise the Patient Gateway for ease of use and access to medical records, test results, and notes across providers, plus messaging and appointment tools. However, recurring concerns include slow or unreliable responses from care teams, data gaps across providers, and usability hurdles that make certain tasks or contacting the right person more difficult.
Pros
  • Very easy to navigate and user-friendly.
  • Access to comprehensive medical records, lab results, and visit notes across providers.
  • Messaging with providers and the ability to include photos or files.
  • Helps manage appointments and prescriptions and keeps care organized.
Cons
  • Slow or unreliable responses from care teams.
  • Incomplete data visibility across providers; external records and tests may not be shown.
  • Not very user-friendly for some tasks; difficulty contacting the right person.
  • Delays in posting diagnostic results or test information.
Recent reviews
Saves time telephone calls often can turn into time consuming efforts to reach medical personal with questions. Text your question or issue and I've regularly received a response within a day or so.
by ag*****, 2026-07-31

I’ve been using Patient Gateway since its’ inception and it’s come a long way. It has grown into a very efficient, easy to use tool for communicating with my doctors, requesting Rx renewals and scheduling appts. I also like having visibility to my medical history.
by ca*****, 2026-07-28
View all user reviews ›

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