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Features & Capabilities
User Growth & Download Statistics
- By:
- Mass General Brigham, Inc
- Rating:
- 4.60 (8,327)
50 new ratings - Version:
- 11.6.400 Last updated: 2026-02-25
- Version code:
- 882712351
- Creation date:
- 2016-12-02
- Compatible devices:
- Size:
- 127.17MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-06-11
- Compare stats and ranking:
-
Other platforms
For Developers
Contact the developer
Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
User Reviews
Users broadly praise the Patient Gateway for ease of use and access to medical records, test results, and notes across providers, plus messaging and appointment tools. However, recurring concerns include slow or unreliable responses from care teams, data gaps across providers, and usability hurdles that make certain tasks or contacting the right person more difficult. Pros
- Very easy to navigate and user-friendly.
- Access to comprehensive medical records, lab results, and visit notes across providers.
- Messaging with providers and the ability to include photos or files.
- Helps manage appointments and prescriptions and keeps care organized.
Cons
- Slow or unreliable responses from care teams.
- Incomplete data visibility across providers; external records and tests may not be shown.
- Not very user-friendly for some tasks; difficulty contacting the right person.
- Delays in posting diagnostic results or test information.
Recent reviews
I’ve been charged for an office visit that was never scheduled and never happened, and I’ve not received a response to my inquiries.
by JL*****, 2026-06-07
There is no option to communicate back to care team’s response I received from my inquiry in Patient Gateway.
by No*****, 2026-06-07
I find the app very good keeps track of my appointments. it is also easy to look up your results new ones as well as the old nice work .
by Mi*****, 2026-06-06
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