Patient Gateway

Name: Patient Gateway
Rating: 4.6 (8492 reviews)
Author: Mass General Brigham, Inc

By: Mass General Brigham, Inc

Medical

Features & Capabilities

Mass General Brigham Patient Gateway Chrome extension lets you view health information and securely communicate with your doctor right from your browser.

Key features include reviewing test results, managing appointments, messaging your doctor, renewing prescriptions, paying your bill, and syncing health data with Apple Health to pull data from your devices.

User Growth & Download Statistics

App Communication Data Privacy & Security Task Management

By:

Mass General Brigham, Inc

Rating:

4.60

(8,492) 45 new ratings

Version:

11.6.400 Last updated: 2026-02-25

Version code:

882712351

Creation date:

2016-12-02

Compatible devices:

Size:

127.17MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-03

Compare stats and ranking:

Ranking

# 20,020 ▲ 8

Other rankings

#1 in gateway keyword 18

Other platforms

Patient Gateway (v10.9.302)

297,055 4.49

(2,484)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Mass General Brigham, Inc

Apple Apps Store

https://apps.apple.com/us/app/patient-gateway/id1175078347

Website:

http://www.massgeneralbrigham.org

User Reviews

Users broadly praise the Patient Gateway for ease of use and access to medical records, test results, and notes across providers, plus messaging and appointment tools. However, recurring concerns include slow or unreliable responses from care teams, data gaps across providers, and usability hurdles that make certain tasks or contacting the right person more difficult.

Pros

Very easy to navigate and user-friendly.
Access to comprehensive medical records, lab results, and visit notes across providers.
Messaging with providers and the ability to include photos or files.
Helps manage appointments and prescriptions and keeps care organized.

Cons

Slow or unreliable responses from care teams.
Incomplete data visibility across providers; external records and tests may not be shown.
Not very user-friendly for some tasks; difficulty contacting the right person.
Delays in posting diagnostic results or test information.

Recent reviews

I find it very difficult to find a particular doctor that I don’t have a history of communicating on the portal with. How do I find them?

by Lu*****, 2026-06-25

I love the patient Gateway it allows me to keep up with my appointments. It allows me to send messages to my doctors. It allows me to see my test results. before the doctor even gets a chance to tell me I’ve already seen the results on the Gateway. I think it’s great.

by dt*****, 2026-06-24

Rather than exchanging voice mails with the scheduler, we just wait for responses and move on. I'm also able to prepare my care provider with information that I'd like to review. That should give me more "quality time."