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Overview

Rating:
2.30
(56)
Version:
14.0.6
Last updated: 2025-07-22
Ranking
#249,432 ▼ 2,702
Overall

Features & Capabilities

MyBaystate is a Chrome extension that helps patients and visitors navigate Baystate Health. With a MyBaystate account you can securely message your providers, request appointments and prescription refills, and see lab and radiology results, medications, allergies, vaccine records, and visit summaries. You can also manage health information for family members, fill out forms, print paperwork, and get answers to medical questions from community outreach librarians. You can search health and wellness resources and quickly find Baystate Health locations and services, all in one convenient hub.

Even without logging in, you can find a provider or location, learn about medical services, pay your medical bills, request records, and get indoor navigation, visiting hours, and access to the gift shop and online store. The extension emphasizes privacy and security while delivering fast access to essential health information and services from your browser.

User Growth & Download Statistics

By:
Baystate Health
Rating:
2.30
(56)
Version:
14.0.6 Last updated: 2025-07-22
Version code:
876197354
Creation date:
2018-02-08
Compatible devices:
Size:
15.23MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-18
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Baystate Health
Apple Apps Store
https://apps.apple.com/us/app/mybaystate/id1149098574

User Reviews

Most reviews criticize MyBaystate as a browser-based web portal rather than a true native app. Sign-in problems, difficulty accessing test results and bills, and frequent UI bugs are repeatedly cited. A small number note improvements after updates, but overall reliability and feature gaps remain major drawbacks.
Pros
  • Easy to use and quick, especially after the latest update.
  • Clear information and straightforward navigation.
Cons
  • Not a native app; redirects to a web portal in the browser rather than staying in the app.
  • Frequent sign-in/authentication problems (password/username errors, reset loops).
  • Core features are missing or non-functional (unable to view test results, health records, or pay bills; cannot reply to messages).
  • Onboarding issues are difficult (impossible sign-up, confusing or incorrect birth date format).
  • Reliability and UI bugs (cursor/typing issues in messages, disabled Continue button, scrolling/navigation glitches).
Recent reviews
This app is useless. I go see my doctor. He makes notes and they never show up in the app. I get testing done. It never shows up in the app. I called the helpdesk. They say they push through to the app it never shows up in the app. They offer no solution only excuses.
by 98*****, 2026-06-26

App is so glitched i can’t even hit sign in without it pressing forgot password instead
by lo*****, 2026-06-08
View all user reviews ›

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