Overview

Rating:
4.50 +21
(1,806)
Version:
2.36.1
Last updated: 2026-08-17
Ranking
#42,833 113
Overall

Features & Capabilities

Excellus BCBS's member app provides secure access to health plan information on the go. Members can view and order their Member Card(s), track deductibles and out-of-pocket spending, check coverage, and quickly find a doctor, urgent care, or hospital. The app also supports going paperless and allows you to view and filter claims.

Note: Spending charts are available only for High Deductible Health Plan (HDHP) members.

User Growth & Download Statistics

By:
Excellus Health Plan, Inc.
Rating:
4.50
(1,806)
21 new ratings
Version:
2.36.1 Last updated: 2026-08-17
Version code:
889413708
Creation date:
2017-10-30
Compatible devices:
Size:
42.27MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-05
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Excellus Health Plan, Inc.
Apple Apps Store
https://apps.apple.com/us/app/excellus-bcbs/id1267673634
Website:
https://www.excellusbcbs.com

User Reviews

Many reviews praise basic capabilities (paying premiums, viewing claims and coverage) and the clean, easy-to-navigate interface, but a larger portion report critical reliability issues: frequent login failures, crashes or the app not opening, and slow performance. Users also cite missing functions (no search for prescriptions or itemized bills) and verification problems (codes not emailed, verification UI blocking). Overall, the app works for some, but reliability and feature gaps drive the negative feedback.
Pros
  • Allows paying premiums, viewing claims, and checking coverage/deductible.
  • Easy to navigate with information presented clearly.
  • Looks good/has a clean UI.
  • Some users report reliable performance and long-term use.
Cons
  • Frequent login/sign-in failures and inability to log in.
  • App crashes or won’t open, especially after updates, and slow performance.
  • Glitches and bugs (e.g., loading wheels, autofill failures) that hinder use.
  • Missing essential features like searching for information, renewing prescriptions, or viewing itemized bills.
  • Verification issues such as codes not being sent by email and 2‑step verification blocking input.
Recent reviews
The medical plans are great and there’s a good selection, I’ve been a customer for more than 2 decades and I am pleased.
by jo*****, 2026-07-30

Great Insurance
by cr*****, 2026-07-30
View all user reviews ›

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