Overview

Rating:
2.90
(97)
Version:
1.19.17
Last updated: 2026-06-18
Ranking
#182,850 ▼ 1,272
Overall

Features & Capabilities

Welcome to SWEPCO's customer extension—manage your energy account from anywhere. Pay your bill, report outages, check outage status, and view your real-time balance and billing history. Download bills as PDFs and pay instantly or schedule payments, all from a secure, streamlined interface.

Features include Remember Me login, multi-account support, paperless billing enrollment, alerts for billing and outages, and usage comparisons to help you save energy. Get outage maps and status updates with just a few taps—everything you need to stay in control of your SWEPCO account.

User Growth & Download Statistics

By:
American Electric Power
Rating:
2.90
(97)
Version:
1.19.17 Last updated: 2026-06-18
Version code:
886849562
Creation date:
2017-12-13
Compatible devices:
Size:
34.80MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-16
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
American Electric Power
Apple Apps Store
https://apps.apple.com/us/app/swepco/id1263569347

User Reviews

The SWEPCO app is valued for core bill-pay and outage-notification features and is reportedly reliable for some users on multiple iPhone models. However, many reviews repeatedly highlight serious issues: persistent login/authentication failures, crashes and random logouts, and a problematic payment flow that redirects to the web. Outage reporting is also inconsistent. Overall, the app works well for a subset of users but suffers from stability and authentication problems that affect broader usability. Continuous improvements to sign-in, stability, and in-app payments would significantly help.
Pros
  • Core features like viewing your bill, paying online, outage viewing, and notifications are available and used by several reviewers.
  • Stable performance for many users across devices and years (e.g., works on iPhone 12/13 and has lasted years without problems).
  • Easy login when the sign-in works and initial access is quick for some users.
Cons
  • Recurring login/authentication failures and sign-in errors across updates (e.g., new updatesCannot connect to host server, cannot log in).
  • Frequent crashes, random logouts, and navigation problems that disrupt use.
  • In-app payments often redirect to a web browser, making the payment flow frustrating or unreliable.
  • Inconsistent outage reporting capability (sometimes you can report outages, other times you cannot).
Recent reviews
Recently downloaded the app. Easy login. When looking at hourly usage across different days, app suddenly says session expired and logs out
by Wi*****, 2026-03-12

Did not tell me anything! Asked for setting up account and was worthless at helping with my electricity.
by Ch*****, 2026-01-25
View all user reviews ›

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