Appalachian Power

Name: Appalachian Power
Rating: 2.8 (148 reviews)
Author: American Electric Power

By: American Electric Power App

Pay bill, report outage & more

Overview

Version:

1.19.17

Last updated: 2026-06-18

Ranking

#140,240 ▼ 90

Overall

Features & Capabilities

Appalachian Power is a Chrome extension that puts essential account management at your fingertips. Pay your bill, report outages, view outage status and outage maps, check your real-time balance and billing history, download bills as PDFs, and more, all securely from your browser.

Key features include Remember Me login to skip repeated sign-ins, automatic or scheduled payments, support for multiple accounts, paperless billing enrollment, alert management, and energy usage comparisons.

User Growth & Download Statistics

App Energy Payments Privacy & Security Navigation & Mapping

By:

American Electric Power

Rating:

2.80

(148)

Version:

1.19.17 Last updated: 2026-06-18

Version code:

886849852

Creation date:

2017-12-12

Compatible devices:

Size:

34.38MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-06

Compare stats and ranking:

Ranking

# 140,240 ▼ 90

Other platforms

Appalachian Power (v1.19.16.3623.3)

189,655 3.77

(766)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

American Electric Power

Apple Apps Store

https://apps.apple.com/us/app/appalachian-power/id1263463780

User Reviews

Many users value the app for remote bill payment and balance checks, but recurrent login and connectivity problems, random sign-outs, and a confusing UI dominate reviews. While a minority find it useful when it works, the overall sentiment is that the app is unstable and in need of fixes to authentication, error handling, and usability.

Pros

Allows balance viewing and remote bill payment
Provides convenient mobile access for account management
Some users report the app is useful and appreciated when it functions correctly

Cons

Frequent login issues (inability to sign in, post-update login failures)
Server connectivity problems (cannot connect to host/server, generic errors)
Random sign-outs and session timeouts
Poor usability/UI (hard to navigate, missing usage details)
General reliability problems (crashes, app down more often than not)

Recent reviews

Every time I log in I’m greeted with the message that my password requirements have changed and I need to reset. Time and time again month and month again. It’s not that the lovely folks at Appalachian Power are bad, God bless them but I swear it’s stuff like this that makes me think moving out of state wouldn’t be a terrible idea.