AEP Ohio

Name: AEP Ohio
Rating: 2.8 (225 reviews)
Author: American Electric Power

By: American Electric Power App

Pay bill, report outage & more

Overview

Version:

1.19.17

Last updated: 2026-06-18

Ranking

#134,229 ▼ 3,712

Overall

Features & Capabilities

AEP Ohio provides a convenient way to manage your account in one place. You can view and pay bills, report outages, track outage progress, manage multiple accounts, and access billing history. The Remember Me feature makes logging in quick and easy.

Key capabilities include outage information (report outages, view outage maps, check outage status), account management (real-time balance, downloadable bills in PDF, flexible payments, automatic or scheduled payments, multiple accounts), and energy usage comparisons. You can enroll in paperless billing and alerts to tailor your experience.

User Growth & Download Statistics

App Energy Payments Privacy & Security Data

By:

American Electric Power

Rating:

2.80

(225)

Version:

1.19.17 Last updated: 2026-06-18

Version code:

886849928

Creation date:

2017-12-13

Compatible devices:

Size:

34.70MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 134,229 ▼ 3,712

Other platforms

AEP Ohio (v1.19.16.3623.3)

336,446 3.39

(1,005)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

American Electric Power

Apple Apps Store

https://apps.apple.com/us/app/aep-ohio/id1262399061

User Reviews

Users largely praise the app for saving time by paying bills, viewing usage, and reporting outages. However, the app is plagued by repeated login problems, failed payments, and instability after updates. Frequent forced updates and accessibility issues compound frustration, especially when users need to access the app during outages or to avoid phone calls. Overall, reliability and UX improvements are the top needs.

Pros

Time-saving for paying bills and viewing usage quickly
Ability to report outages and view outage updates within the app
Long-standing convenience and usefulness when the app functions correctly

Cons

Persistent login issues: session expired, login loops, and password reset prompts
Payment functionality often broken or limited: can view bills but cannot complete payments
Frequent bugs/crashes after updates: connection errors, app freezes, and loading issues
Forced app updates with nag prompts and no clear improvements
Accessibility/UI problems: small text, hard to read, and features like maps not working