LG&E KU ODP

Name: LG&E KU ODP
Rating: 4.8 (24546 reviews)
Author: LG&E and KU

By: LG&E and KU App

Utilities

Overview

Version:

3.0.7

Last updated: 2025-11-19

Ranking

#10,124 ▼ 14

Overall

Features & Capabilities

The LG&E KU ODP mobile app provides a single, secure way for residential customers and most small businesses to manage their energy accounts. Pay your bill, view current and past bills, set up reminders, and switch to paperless billing. See a 12-month usage graph, manage your account details, and report or track outages with real-time status.

Pay via bank transfer, credit/debit cards, or digital wallets (Amazon Pay, PayPal, Venmo), and choose Auto Pay. The app supports secure login with password, face ID, or fingerprint, plus flexible notifications for bills, outages, and service requests. Guest outage reporting and an outage map keep you informed even if you’re not logged in.

User Growth & Download Statistics

App Energy Payments Privacy & Security

By:

LG&E and KU

Rating:

4.80

(24,546) 7 ratings

Version:

3.0.7 Last updated: 2025-11-19

Version code:

879750867

Creation date:

2021-02-23

Compatible devices:

Size:

28.79MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-21

Compare stats and ranking:

Ranking

# 10,124 ▼ 14

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

LG&E and KU

Apple Apps Store

https://apps.apple.com/us/app/lg-e-ku-odp/id1545027900

Website:

https://lge-ku.com/app

User Reviews

Users generally praise the LG&E KU ODP app for ease of paying bills and a clean, intuitive interface, making account access convenient. However, recurring problems appear: sign-in failures or frequent logouts on mobile, billing inconsistencies such as different amounts and double charges, and limited in-app bill management options. Some customers also report slow or unresponsive customer service regarding billing issues.

Pros

Easy and quick bill payments through the app
Clean, intuitive, and user-friendly interface
Convenient to access LG&E KU ODP accounts and pay on the go
Widely praised as a convenient way to pay bills

Cons

Sign-in/login issues on the app, including frequent logouts and password errors
Billing discrepancies and limited payment controls, such as inconsistent amounts and double charges and no option to schedule payments
Limited in-app bill management features (cannot export/print bills, limited account visibility, cannot view power status)
Customer service responsiveness on billing issues is inconsistent

Recent reviews

The app SUCKS! It takes forever to load, and the updates are not at all accurate. If I could give the app one star I would. But I will give LG&E corporation a big fat ZERO, for being the worst in correcting power outages in a timely manner

by Ka*****, 2026-08-17

Not sure if it’s the storms but app won’t open on my phone mid morning today. Was okay earlier so i am not sure what’s happening. On Aug. 8, 2026 it noted a head of time that maintenance on app for the 8th but I’m unsure how to force it to open.