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Overview

Rating:
4.80 +5
(24,554)
Version:
3.0.7
Last updated: 2025-11-19
Ranking
#10,106 ▼ 5
Overall

Features & Capabilities

The LG&E KU ODP mobile app provides a single, secure way for residential customers and most small businesses to manage their energy accounts. Pay your bill, view current and past bills, set up reminders, and switch to paperless billing. See a 12-month usage graph, manage your account details, and report or track outages with real-time status.

Pay via bank transfer, credit/debit cards, or digital wallets (Amazon Pay, PayPal, Venmo), and choose Auto Pay. The app supports secure login with password, face ID, or fingerprint, plus flexible notifications for bills, outages, and service requests. Guest outage reporting and an outage map keep you informed even if you’re not logged in.

User Growth & Download Statistics

By:
LG&E and KU
Rating:
4.80
(24,554)
5 new ratings
Version:
3.0.7 Last updated: 2025-11-19
Version code:
879750867
Creation date:
2021-02-23
Compatible devices:
Size:
28.79MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-18
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
LG&E and KU
Apple Apps Store
https://apps.apple.com/us/app/lg-e-ku-odp/id1545027900
Website:
https://lge-ku.com/app

User Reviews

Users generally praise the LG&E KU ODP app for ease of paying bills and a clean, intuitive interface, making account access convenient. However, recurring problems appear: sign-in failures or frequent logouts on mobile, billing inconsistencies such as different amounts and double charges, and limited in-app bill management options. Some customers also report slow or unresponsive customer service regarding billing issues.
Pros
  • Easy and quick bill payments through the app
  • Clean, intuitive, and user-friendly interface
  • Convenient to access LG&E KU ODP accounts and pay on the go
  • Widely praised as a convenient way to pay bills
Cons
  • Sign-in/login issues on the app, including frequent logouts and password errors
  • Billing discrepancies and limited payment controls, such as inconsistent amounts and double charges and no option to schedule payments
  • Limited in-app bill management features (cannot export/print bills, limited account visibility, cannot view power status)
  • Customer service responsiveness on billing issues is inconsistent
Recent reviews
Worthless
by ma*****, 2026-06-10

why can't i just sign in 🙄
by jo*****, 2026-04-04
View all user reviews ›

Best LG&E KU ODP Alternatives

Here are some Apple apps that are similar to LG&E KU ODP: