CS Utilities

Name: CS Utilities
Rating: 1.4 (54 reviews)
Author: Colorado Springs Utilities

By: Colorado Springs Utilities

Pay your bills, report outages

Features & Capabilities

CS Utilities is a mobile-friendly utility companion that helps you pay bills securely, review charges, and compare your energy use on the go.

In addition to payments, it lets you report outages, update your profile, enroll in email or text alerts, submit rebates, and contact customer service—all in one secure, convenient app.

User Growth & Download Statistics

App Analytics Energy Data Task Management

By:

Colorado Springs Utilities

Rating:

1.40

(54)

Version:

1.12 Last updated: 2025-11-27

Version code:

880125455

Creation date:

2023-08-21

Compatible devices:

Size:

60.33MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 305,907 ▼ 2,013

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Colorado Springs Utilities

Apple Apps Store

https://apps.apple.com/us/app/cs-utilities/id6444919717

Website:

https://myaccount.csu.org

User Reviews

Users repeatedly report login/authentication problems (including biometric logins) and frequent server errors, which hinder signing in and paying bills. In-app payments are unreliable, and 2FA is email-only, with many requesting SMS verification. Support is criticized and the UI feels dated. Despite these, some reviewers find the app useful for viewing usage and cost data when it works.

Pros

Provides detailed usage data and cost history accessible in the app.
Centralizes account information (balance, bill details) in one place.
When functioning, offers useful insights for monitoring usage and costs.

Cons

Frequent login failures and unreliable biometric login (Face ID/Touch ID).
Persistent internal server errors / authentication problems preventing sign-in.
In-app payment is unreliable; many users must use the website or encounter processing issues.
Two-factor authentication is limited to email; users request SMS verification and saved credentials.
Poor customer support and outdated UI with sparse updates.

Recent reviews

This app has a long way to go and they never fix it in updates. You can't use Face ID to log in, still, after years of "updates" as the app never saves the info, so I have to type in all of my info every single time just to log in. Also, allow us to get a log in code via text and not just email, as at times the code doesn't come via email. Make these changes and update your app so it doesn't feel like it's 2010. Behind the times for sure, the interface could use updating as well.

by WE*****, 2025-11-19

Bio login has never worked. Makes me wonder what their API to my biometric data is actually doing on the backend.

by Ja*****, 2025-11-10

Looking at all of the negative ratings, I expected this app to be fairly useless, but I was curious. It turns out, it has every bit of information that I was looking for, specifically how my usage has changed since replacing my windows and how my irrigation costs were compared to previous years. Is there a way this app could be slightly more intuitive? Of course. Would it be nice if I could just use touch ID or Face ID to login? Of course. But given that I can do everything that I want, I was very pleasantly surprised. Give it a try!