What is Make Calls from Google Chrome?
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Extension summary
CloudCall for Google Chrome enables you to integrate your real-time communications into your CRM or customer database, enhancing sales and service efficiency within your business.
CloudCall extends your phone system into any web-based CRM or any webpage and allows you to access features within the CloudCall Chrome extension including:
• Initiate calls directly from any webpage • Access, replay and download call recordings located within your call history • Log, categorize and add notes to calls • Built-in address book so that your contacts are available to call any time • Receive pop-up alerts for inbound calls. Know instantly who is contacting you • Add more people to the call or transfer the call to another person • Provides in-depth reporting and dashboards of real-time user activities. • Power dialler automatically dials outbound calls from prepared lists. Connects to agents providing information such as contact and campaign name, as well as a call script for increased productivity • Automatic Call Distribution: Incoming callers are held in a queue and intelligently routed to the agent with the right skill set, provides an enhanced customer service.
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Extension safety
Risk impact
Make Calls from Google Chrome requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk likelihood
Make Calls from Google Chrome may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.
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