Make Calls from Google Chrome

Make, record, categorize and replay calls directly in Google Chrome

What is Make Calls from Google Chrome?

Make Calls from Google Chrome is a powerful Chrome extension that allows you to make, record, categorize, and replay calls directly within Google Chrome. With features like call recording, call categorization, address book integration, pop-up alerts, and advanced reporting, CloudCall enhances sales and service efficiency in your business. It also offers a power dialer for increased productivity and automatic call distribution for enhanced customer service.

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Stats

This extension was removed from Chrome Web Store on 2022-07-05

By: https://www.cloudcall.com

Users: 6,000+

Rating: 4.54 (61)

Version: 1.711.1 (Last updated: 2020-03-03)

Creation date: 2020-03-03

Risk impact: High risk impact

Risk likelihood: High risk likelihood

Manifest version: 2

Permissions:

tabs
http://*/*
https://*/*
https://chrome.uk.cloudcall.com/*
https://chrome.cloudcall.com/*
notifications
idle
tabs
background
system.memory

Size: 2.47M

Email: su*****@cloudcall.com

URLs: Website ,Privacy policy

Stats date:

Other platforms

Not available on Firefox

Not available on Edge

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Summary

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CloudCall for Google Chrome enables you to integrate your real-time communications into your CRM or customer database, enhancing sales and service efficiency within your business.

CloudCall extends your phone system into any web-based CRM or any webpage and allows you to access features within the CloudCall Chrome extension including:

• Initiate calls directly from any webpage • Access, replay and download call recordings located within your call history • Log, categorize and add notes to calls • Built-in address book so that your contacts are available to call any time • Receive pop-up alerts for inbound calls. Know instantly who is contacting you • Add more people to the call or transfer the call to another person • Provides in-depth reporting and dashboards of real-time user activities. • Power dialler automatically dials outbound calls from prepared lists. Connects to agents providing information such as contact and campaign name, as well as a call script for increased productivity • Automatic Call Distribution: Incoming callers are held in a queue and intelligently routed to the agent with the right skill set, provides an enhanced customer service.

User reviews

how do you call

Just_Jordans5376, 2020-07-14

Have been using this for around 24 months now with Cloudcall VOIP phone system to allow click to Dial. Cloudcall phone system has very poor call quality compared to the free alternatives of Skype or WhatsApp etc. which we also use. This Chrome plug-in crashes and freezes probably around once or twice a week although recently it is much more frequent. Amused to see that most of the gushing 5 star reviews are by employees of the developer. Clearly Chrome reviews are not doing any quality checking in the same way as Amazon and Trip Advisor.

Cramond Perry, 2018-10-25

Gave it 3 stars but only because I couldn't really evaluate it. Added it to Chrome, clicked on the icon and tried to set up an account. Wouldn't let me so can't really evaluate. Hope others have better luck.

by A Google user, 2018-04-05

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Safety

Risk impact

Make Calls from Google Chrome is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install Make Calls from Google Chrome if you trust the publisher.