Vimel Tech

Vimel CRM — CRM mobile companion for WhatsApp.

Track your sales operations wherever you are. The Vimel CRM app is the mobile companion to the Vimel CRM platform, bringing your team's conversations, pipeline, and customer service to Android.

You need an active Vimel CRM account to use the app. Registration is done through the website https://www.vimeltech.com — it's not possible to create a new account directly through the app.

KEY FEATURES

• WhatsApp conversations in one place
Respond to messages from your clients with complete history, attachments, and media directly from your mobile phone. All team interaction on a single screen.

• Visual pipeline in Kanban format
Track the status of cases, move them to the next stage, and prioritize what drives revenue — from first contact to closing.

• Customer service with media and voice
Attach photos and documents from your gallery, take photos with your camera, or send audio messages — all directly from the conversation.

• Real-time notifications
Receive alerts when a new message arrives or when a case is assigned to you.

• Multiple WhatsApp channels
WhatsApp support via Evolution API and WhatsApp Business Cloud (Meta), connecting all your instances.

• Assistive AI
Artificial intelligence features for case analysis and message suggestion (subject to the plan contracted in the web version).

• Contact management
Registrations synchronized with your web CRM — information aligned between desktop and mobile, without rework.

WHO IS VIMEL CRM FOR?

For sales and customer service teams that sell or provide support via WhatsApp and need organization, governance, and reporting — without losing the agility of the conversation.

PRIVACY AND SECURITY

• Encrypted connection (HTTPS) between the application and our servers.

• Privacy Policy: https://www.vimeltech.com/juridico/politica-de-privacidade
• Account deletion request: send an email to contato@vimeltech.com with the subject "Account Deletion Request". Details in the privacy policy.

SUPPORT AND CONTACT

• Website: https://www.vimeltech.com
• Support: contato@vimeltech.com