COMTA CRM

COMTA CRM — organized WhatsApp customer service and sales for your team.

COMTA CRM centralizes your company's WhatsApp conversations in a single dashboard, allowing the entire team to serve customers quickly, efficiently, and without missing messages.

Key Features

• Shared Inbox — all company conversations in one place, distributed among agents.

• Real-time messaging — receive and respond instantly, with instant notifications of new messages.

• Multi-agent and multi-company — each company and each user with their own access, keeping data isolated and secure.

• Complete History — the entire history of each customer is always at hand for contextualized service.

• Internal Notes — record private observations in the conversation, visible only to the team.

• Media Sharing — share images, documents, and files directly through the chat.

• Delivery and Read Status — track whether the message was delivered and read.

• Vehicle Financing Simulation — check conditions at multiple banks without leaving the chat.

• Push notifications — stay informed of every new message even with the app closed.

Who it's for

Companies that serve and sell through WhatsApp and need to organize operations with more than one agent — dealerships, stores, service providers, and sales teams.

How it works

Log in with the account provided by your company and start serving customers. Conversations, contacts, and settings are linked to your organization. Access is exclusive to COMTA clients.

COMTA CRM is an independent tool for customer service management and is not affiliated with, sponsored by, or endorsed by WhatsApp or Meta.