Solicita Braço do Norte

Solicita Braço do Norte is the digital channel for citizens to register requests for public services and track their progress with the Municipality of Braço do Norte/SC.

With just a few taps, you can report the problem, indicate the location on the map, attach photos, and send your request. All directly from your cell phone, without queues and without needing to go to a service counter.

HOW IT WORKS

1. Choose the type of problem (public lighting, pothole, urban cleaning, signage, and other services available in the city).

2. Mark the location on the map or enter the address — the app uses your location to facilitate registration.

3. Describe the situation and, if you wish, attach photos to help the City Hall team.

4. Review the data and send. You will receive a record of the request for tracking.

5. Check the history in the Activity tab and see status updates when there is synchronization with the City Hall.

MAIN FEATURES

• Opening requests for urban services and infrastructure
• Interactive map with GPS location and address search
• Attach photos to document the problem
• History of your requests with status and details
• City Hall news integrated into the app
• Works even with unstable connections: requests are saved and sent when the internet returns
• Access to the Privacy Policy, transparency, and City Hall website in the settings

WHO IS THIS APP FOR?

Intended for residents and visitors of Braço do Norte who wish to report problems or request municipal services in a practical and transparent way.

The application is exclusive to the city of Braço do Norte. By using location, the app verifies if you are in the municipality to ensure that requests are correctly directed.

PRIVACY AND TRANSPARENCY

To register a request, the app may request location (to identify the location of the problem), camera or gallery (to attach photos), and contact information provided by you. The Privacy Policy is available at:
https://admin.solicita.app.br/privacidade

Learn more about the Solicita program:
https://admin.solicita.app.br/app

Municipality of Braço do Norte:
https://bracodonorte.sc.gov.br/

Request Portal:

https://bracodonorte.solicita.app.br/

Developed within the scope of the Solicita program, in partnership with the Association of Municipalities of the Laguna Region (AMUREL).