Монитор: управление заявками

"Monitor" helps you manage requests—from the first customer contact to the completion of the work.

The app is suitable for independent professionals and companies involved in repairs, installation, maintenance, delivery, and other on-site work.

APPLICATION FEATURES

• Request Creation and Management
Storage the job description, address, deadline, contractor, status, comments, photos, and other necessary information in a single card.

• Clients and Sites
Manage your client database, save contacts and site addresses. You won't have to re-enter information each time you create a new request.

• Calendar and Scheduling
View requests by date, schedule visits, and monitor your current workload.

• Work Statuses and Types
Set up request completion stages and create custom work types that suit your business.

• Work Solo or with a Team
In solo mode, you can manage personal requests. In team mode, you can add employees, assign contractors, create departments, and manage access rights.

• Notifications
Receive notifications about important events. Quiet hours allow you to disable disturbing notifications at a selected time.

• Filters, search, and tags
Quickly find the tickets, clients, and objects you need. Use tags to highlight important features.

• Statistics and financial data
Monitor key performance indicators and use customizable financial rules.

• Receiving requests from messaging apps
If necessary, configure the creation of tickets from customer requests received via supported messaging apps.

• Operation with unstable internet connection
Supported changes are saved on the device and synced once the connection is restored.

EASY SETUP

Built-in explanations help you understand the app's sections and functions. Useful features can be enabled gradually—when you really need them.

WHO IS MONITOR SUITABLE FOR?

• Do-it-yourself technicians;
• Service and repair companies;
• installation and field teams;
• dispatchers and managers;
• organizations that need clear records of requests, clients, and completed work.

"Monitor" consolidates work information in one place and helps you avoid losing requests, deadlines, and important client information.