SDP - On Premises | Intune Android

SDP - On Premises | Intune

Deliver exceptional service experiences across IT, HR, Facilities, and more

Features & Capabilities

SDP - On Premises | Intune requires your company’s work account and a Microsoft managed environment.

SDP - On Premises | Intune enables Microsoft Intune admins to create MAM policies that secure the org data.

Employees can find answers or get the services they need, anytime and from anywhere, with the mobile app powered by ServiceDesk Plus. The platform combines ITSM essentials and ITAM with enterprise service management capabilities.

Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks.

Here are some of the key features available in the app:
Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes.
Tasks: Break down requests into tasks, assign them, and track progress.
Attachments: Add files and images to requests for reference.
Work logs: Record time spent on requests.
Solutions: Access prerecorded solutions for common issues.
Assets: Add assets through bar code/QR code scan, view details, and gain access to remote Windows machines.
Calendar integration: View all your pending tickets as events on your mobile calendar app.
Change approval: CAB members can quickly approve change requests.

Additional features:
Review and approve service requests and changes from your mobile device.
Get real-time notifications on request assignments, replies, and approvals.
Chat with end users right from the app.
Create custom views and tailor the app to your preferences.

If you haven't installed ServiceDesk Plus yet, go ahead and try out the fully featured, 30-day, free trial at mnge.it/try-ITSM-now.

Note: This is not a stand-alone application. To log in, your organization must have downloaded and installed the ServiceDesk Plus app or must have an account with ServiceDesk Plus. The ServiceDesk Plus mobile app is only supported with ServiceDesk Plus On-premises version 14000 and above.

User Growth & Download Statistics

App
By:
ManageEngine
Downloads:
64 2
Version:
6.4.7 Last updated: 2026-06-09
Version code:
2
Creation date:
2026-06-08
Publisher country:
US US
Permissions:
  • android.permission.CAMERA Very high risk
  • android.permission.WRITE_CALENDAR High risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.RECEIVE_BOOT_COMPLETED Low risk
  • android.permission.WAKE_LOCK Low risk
  • com.google.android.c2dm.permission.RECEIVE Low risk
  • com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE Low risk
  • android.permission.ACCESS_NETWORK_STATE Safe
  • See more
Size:
27.97MB
Email:
se*****@manageengine.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-07-02
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
ManageEngine
Google Play Store
https://play.google.com/store/apps/details?id=com.manageengine.sdp.intunes
Email:
se*****@manageengine.com
Website:
http://www.manageengine.com/products/service-desk/

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