Servicedesk Plus MSP | Cloud Android

Servicedesk Plus MSP | Cloud

The cloud-based PSA and ITSM platform for MSPs from ManageEngine

Features & Capabilities

ManageEngine ServiceDesk Plus MSP empowers you to efficiently manage multiple clients, create and resolve tickets, and stay in sync with your MSP tasks and operations, all from your mobile device—even when you're on the move.
Key capabilities:
- Effortless multi-client management: Seamlessly switch between clients.
- Rapid request handling: Create, pick up, assign, merge, resolve, and close IT tickets on the go.
- Enhanced collaboration: Access detailed request information and collaborate effectively.
- Customizable ticket views: Tailor the ticket details view to your needs.
- Automation: Execute field and form rules when adding or editing a request.
- Real-time visibility: Stay in sync with your MSP operations with push notifications for new requests, updates, and approvals.
- Track technician efforts: Track time spent by adding worklogs.
- Approval management: View and manage approvals for requests, changes, releases, and purchase orders.
- Productivity monitoring: Monitor IT technician's productivity with the worklog timer under request details.
- Efficient task management: Prioritize and manage tasks efficiently.
- Knowledge base creation: Create knowledge base articles with rich-text formatting.
- Actionable insights: Gain context at a glance to optimize service desk operations.
- Enhanced security: Leverage multiple login methods, including SAML authentication.
- Flexible interface: Utilize day and night mode support.

User Growth & Download Statistics

App
By:
ManageEngine
Downloads:
946 8
Version:
2.9.1 Last updated: 2026-04-27
Version code:
17
Creation date:
2025-05-20
Publisher country:
US US
Permissions:
  • android.permission.CALL_PHONE Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.READ_CALENDAR High risk
  • android.permission.USE_CREDENTIALS High risk
  • android.permission.WRITE_CALENDAR High risk
  • android.permission.WRITE_SYNC_SETTINGS Moderate risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.FOREGROUND_SERVICE_DATA_SYNC Low risk
  • android.permission.INTERNET Low risk
  • See more
Size:
47.73MB
Email:
se*****@manageengine.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
ManageEngine
Google Play Store
https://play.google.com/store/apps/details?id=com.manageengine.sdpmspcloud
Email:
se*****@manageengine.com
Website:
https://www.manageengine.com/products/service-desk-msp/

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