Service Management – Intune Android

Service Management – Intune

Intune-managed portal and agent tools for OpenText Service Management

Features & Capabilities

OpenText Service Management gives end users and agents secure mobile access to essential service workflows.

Service Portal mode helps end users quickly find services, submit requests, review approvals, and manage resolved tickets. Users can also access smart ticketing, Virtual Agent support, and multi-tenant environments.

Agent mode helps support teams search requests and incidents, work from personal views, apply list filters, update records, post comments, and capture solutions. Agents can also view person details and contact users directly from the app.

Important:
This Intune-managed app requires Microsoft Intune enrollment and connectivity to OpenText Service Management. You may activate the mobile app by scanning a QR code from your company’s Service Management website. You may also contact your IT administrator for an activation URL.

User Growth & Download Statistics

App
By:
OpenText Corp.
Downloads:
1,568 61
Version:
26.2.1 Last updated: 2026-05-21
Version code:
205
Creation date:
2025-02-07
Publisher country:
CA CA
Permissions:
  • android.permission.CAMERA Very high risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.NFC Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.RECEIVE_BOOT_COMPLETED Low risk
  • android.permission.USE_BIOMETRIC Low risk
  • android.permission.USE_FINGERPRINT Low risk
  • android.permission.WAKE_LOCK Low risk
  • com.google.android.c2dm.permission.RECEIVE Low risk
  • See more
Size:
67.91MB
Email:
su*****@opentext.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-07-02
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
OpenText Corp.
Google Play Store
https://play.google.com/store/apps/details?id=com.microfocus.sma.mobile.appIntune
Email:
su*****@opentext.com
Website:
https://www.opentext.com/support

Publisher Change History

2026-03-18: jf*****@opentext.com to su*****@opentext.com

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