SMART Service Desk

By: SMART Service Desk App

SMART Service Desk, Service Desk, Help Desk, Service Automation,ITSM,Service Now

Overview

Google Play Store

Data as of 2026-08-22

Version:

2.0.25

Last updated: 2026-04-08

#958,143 ▼ 4,731

Features & Capabilities

"SMART Service Desk" is a fully functional mobile app for IT Service Management (ITSM), supporting incident, request, problem, change, and release management, along with a CMDB. It features real-time dynamic dashboards and offers integrated modules for knowledge management and user surveys, available in both cloud and on-premise configurations. Built on ITIL best practices, it is highly configurable and designed to enhance organizational service management.

User Growth & Download Statistics

App

By:

SMART Service Desk

Downloads:

Version:

2.0.25 Last updated: 2026-04-08

Version code:

51

Creation date:

2013-05-04

Publisher country:

US

Permissions:

android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.INTERNET Low risk
android.permission.ACCESS_NETWORK_STATE Safe
com.iitsw.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

41.44MB

Email:

in*****@smartservicedesk.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-22

Compare stats and ranking:

Ranking

# 958,143 ▼ 4,731

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

SMART Service Desk

Google Play Store

https://play.google.com/store/apps/details?id=com.iitsw.android

Email:

in*****@smartservicedesk.com

Website:

http://www.smartservicedesk.com/

User Reviews

It is a very comprehensive product with full features. Robust functionality for a mobile app

by

A *****, 2018-02-02

Very nice user friendly app love it :-)

by

A *****, 2013-08-28

View all user reviews ›

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