Intelligent Service Management

Name: Intelligent Service Management
Author: Serviceaide

By: Serviceaide App

This app is for use with Cloud Service Management™ from ServiceAide™

Overview

Google Play Store

Downloads

7,202 ▲ 3

Data as of 2026-08-23

Version:

5.3.0

Last updated: 2025-08-28

Ranking

#627,319 ▼ 2,679

Overall

Features & Capabilities

"Intelligent Service Management" is a mobile app for Analysts and self-service users, enabling submission of service requests, ticket management, and access to a service catalog. It features speech-to-text capabilities, personalized ticket views, and quick actions for efficient service delivery. Designed for use with ServiceAide's Cloud Service Management, it simplifies administration with easy device registration and requires a valid license. Available on Android and iOS, it enhances service efficiency and customer satisfaction.

User Growth & Download Statistics

App

By:

Serviceaide

Downloads:

7,202 3

Version:

5.3.0 Last updated: 2025-08-28

Version code:

50310

Creation date:

2017-03-24

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
android.permission.BLUETOOTH Moderate risk
android.permission.INTERNET Low risk
android.permission.ACCESS_NETWORK_STATE Safe
com.serviceaide.csmmobile.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

24.28MB

Email:

mo*****@serviceaide.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-23

Compare stats and ranking:

Ranking

# 627,319 ▼ 2,679

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Serviceaide

Google Play Store

https://play.google.com/store/apps/details?id=com.serviceaide.csmmobile

Email:

mo*****@serviceaide.com

Website:

https://www.serviceaide.com

User Reviews

Unintuitive / busy interface for ticket management. Ticket view does not remember the assigned filter (or filter properly all the time). Overall a bad ITSM experience.