DCMS

DCMS (Dental Chair Management System) is the maintenance and complaint desk for
dental colleges, hospitals and multi-chair clinics. It turns "the chair in bay 3
isn't working" into a tracked, assigned, resolved ticket — with a full history
of every chair, instrument and spare part.

WHO IT'S FOR
• Students & interns — raise a complaint in seconds and see when it's fixed.
• Technicians — pick up assigned jobs, log work, request parts, mark resolved.
• HODs & administrators — see the whole department at a glance, approve parts,
manage equipment, inventory and staff.

RAISE A COMPLAINT IN SECONDS
• Scan a chair's QR label or pick it from your department.
• Tap the exact part on a dental-chair diagram (headrest, delivery unit,
spittoon, suction, foot control and more).
• Add photos from the camera or gallery, set the priority, describe the issue.

TRACK EVERY TICKET
• Live status: open, in progress, on hold, resolved, closed.
• Full activity timeline with comments between students and technicians.
• Assign technicians, change priority, and update chair status inline.

EQUIPMENT & ASSET REGISTER
• Every instrument with brand, model, serial number, warranty and AMC dates.
• Maintenance log and service-spend tracking per asset.
• Physical-verification audits and invoice copies attached to each item.

INVENTORY & PROCUREMENT
• Stock levels with low-stock alerts and inward/issue/adjust movements.
• Part requisitions flow from technician → HOD approval → issue-to-ticket.

BUILT FOR TEAMS
• Role-based access: student, technician, inventory manager, HOD, admin.
• Dashboards with the numbers that matter — chairs working, open tickets,
average resolution time, expiring warranties.
• Departments, sub-departments, technician rosters and staff management.

WORKS ON PATCHY CLINIC WI-FI
• Offline-first: your last data loads instantly and syncs when you reconnect.
• Secure sign-in with encrypted token storage.

DCMS holds equipment and maintenance records only — it does NOT store any
patient or clinical health information.

Your organisation needs a DCMS account to sign in. Learn more at dcms.lsync.io.