Text - Live Chat for Business

Name: Text - Live Chat for Business
Rating: 2.9512196 (1150 reviews)
Author: Text, Inc.

By: Text, Inc. App

Support customers, manage tickets, and close sales from your phone.

Overview

Google Play Store

Downloads

486,878

Data as of 2026-09-25

Rating:

2.95 +1

(1,150)

Version:

2.44.2

Last updated: 2026-09-11

Ranking

#101,780 ▼ 6

Overall

Features & Capabilities

Text (formerly LiveChat) is a mobile customer service and live chat app that helps businesses support customers, manage tickets, and close sales from an Android device. Stay connected with customers wherever you are, even with a weak signal.

View customer details, order history, shopping carts, and incoming message previews in one place. Use ready-made responses, automated greetings, multi-channel support, file sharing, push notifications, and team routing to respond faster. Reassign tickets, contact new leads instantly, manage multiple visitors, and keep customer service moving without being tied to a laptop.

User Growth & Download Statistics

App Communication Sales Marketing E-Commerce Task Management

By:

Text, Inc.

Downloads:

486,878

Rating:

2.95

(1,150) 1 new ratings

Version:

2.44.2 Last updated: 2026-09-11

Version code:

24303

Creation date:

2020-05-08

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.ACTIVITY_RECOGNITION High risk
android.permission.READ_MEDIA_AUDIO High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.READ_MEDIA_VISUAL_USER_SELECTED Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.READ_APP_BADGE Low risk

Size:

92.46MB

Email:

su*****@livechat.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-09-25

Compare stats and ranking:

Ranking

# 101,780 ▼ 6

Other platforms

Text - Live Chat for Business (v2.44.3)

4.30

(110)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Text, Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.livechatinc.android

Email:

su*****@livechat.com

Website:

https://www.text.com/help/

User Reviews

User reviews mostly describe the LiveChat app as generally good, but the majority report repeated stability and reliability issues, especially after updates. Key problems include startup crashes or splash-screen freezes, crashes when performing actions like creating tickets, and overall lag with sending or loading messages. Authentication is also unreliable, with random sign-outs and sign-in failures. Notification delivery and message loading are inconsistent, causing delays or missing messages. Some features (move chat to mobile, archive) are broken or non-functional. A minority appreciate the app's usefulness for social media support and mobile notifications when it works.

Pros

Generally considered a good app with positive sentiment across multiple reviews.
Useful for social media support and customer service workflows.
Some users appreciate mobile notifications to stay connected away from a computer.

Cons

Post-update startup crashes or splash-screen freezes.
Crashes during use (e.g., when creating tickets) and overall instability.
Persistent performance issues: slow sending/loading of messages and frequent hangs.
Authentication problems: random logouts and sign-in failures.
Notification and message delivery unreliability and broken features (move chat to mobile, archive).